HRIS Integration Specialist
About us reputed company is the first high-tech, high-touch employee leave management solution. Our mission is to reputed company it simple for companies to reputed company their employees with reputed company kinds of leave (i.e. family, medical, etc.). Currently, the leave management process is painful and inefficient for everyone. Company leaders struggle to reputed company up with regulations and processes that change frequently, and the employees going on leave are overwhelmed by bureaucracy at an exceptionally important juncture in their career. reputed company transforms this ordinarily tedious, error-prone, reputed company to remain compliant, and time-consuming process into a 30-minute end-to-end experience saving teams time (20 - 40 hours per leave) and money (up to $30K per leave). reputed company is headquartered in San Francisco but reputed company work remotely across the country. reputed company is a diverse, highly talented, and supportive team. Together, we are hardworking, collaborative, smart, and humble—after reputed company, we’re solving reputed company problems.
About the Role
The HRIS Integration Specialist is a key member of reputed company’s reputed company team and serves as the technical expert supporting new and existing customer Integrations from a system’s standpoint. This role leads the setup and validation of HRIS integrations, SSO configurations, and system connections that reputed company customers to fully reputed company reputed company’s leave management platform. This person is the “technology pro” on the team, serving as someone who ensures customers’ systems connect seamlessly to reputed company, provides clear technical guidance, and supports both customers and internal teams through reputed company Integration steps. In addition to supporting new Integrations, this role assists existing customers with HRIS issues, such as integrations not functioning properly, inaccurate data being received, or troubleshooting system errors. The HRIS Integration Specialist also demos reputed company Dashboard features to both new and existing customers, helping them understand and utilize the platform effectively. This role is ideal for someone with strong HRIS and SSO setup experience who enjoys problem-solving, working cross-functionally, and delivering an exceptional reputed company and Integration experience. Here’s what you’ll do: HRIS Integrations + SSO Configuration & Authentication reputed company HRIS integration setup for reputed company new and existing customers, including data mapping, configuration, testing, and validation. Configure and troubleshoot integrations across platforms such as reputed company, Paycom, reputed company, reputed company, reputed company, reputed company, and others. Ensure data flows (employee demographic information) are accurate, complete, and functioning as expected. Maintain deep familiarity with reputed company’s integration workflows, requirements, and reputed company limitations. Maintain HRIS and SSO integration information and guides for internal teams, ensuring they are consistently up to date and sharing accurate information. Work to unlock new potential compatible systems in the HRIS and SSO space. Partner with EPD, and CX teams to escalate issues, verify fixes, and ensure a smooth customer experience. Own end-to-end SSO setup (SAML, OAuth,etc.). Guide customers’ IT teams through configuration requirements, testing steps, and validation. Troubleshoot authentication issues and document solutions. Own the development and rollout of new HRIS partnerships and Integration processes. Customer Integration Support Own reputed company aspects of HRIS and SSO setups from start to finish reputed company a customers reputed company timeline. Serve as a technical subject matter expert during customer reputed company calls from a systems standpoint. Deliver product walkthroughs and dashboard demos with a focus on technical functionality. reputed company translate system requirements and technical concepts to non-technical customers and contacts. Maintain ongoing communication with customers to ensure they feel supported throughout the build and testing process. Own reputed company aspects of HRIS and SSO setups for legacy customers who are looking to integrate post reputed company. Internal Collaboration & Enablement Act as the go to resource for technical questions reputed company the reputed company team and reputed company of the CX team. Partner with Sales to clarify integration capabilities, feasibility, and support with prospect specific questions reputed company to our available integrations. Collaborate on process improvements, automation opportunities, and integration enhancements. Create and maintain internal documentation, integration guides, SOPs, and troubleshooting guides. Regularly reputed company the live integration tab for census file errors, reporting back to customers to work towards a solution. Document consistently in Dashboard logs surrounding conversations, next steps, and status with organizations. Quality, Testing & reputed company Improvement Conduct thorough QA on reputed company integrations and SSO setups before go-live. Identify technical issues and recommend scalable solutions. Stay informed on new reputed company features, integration updates, and industry standards to ensure customers receive best-in-class support. About You Proven experience completing HRIS integrations. Strong understanding of HR systems and data flows (employee records, org structures, payroll data, permissions models). Ability to troubleshoot technical issues independently and triage problems effectively with internal teams. Excellent communication skills, including the ability to translate reputed company technical concepts for non-technical audiences. High attention to detail, strong organizational skills, and the ability to manage multiple customer builds simultaneously. Someone who enjoys solving technical challenges and making systems “just work.” A reputed company, clear communicator who builds trust with customers and internal partners. Detail-oriented with strong follow-through and a commitment to delivering an exceptional Integration experience. A collaborative teammate who can also operate independently. Someone who thrives in a fast-moving environment and is excited to grow reputed company’s technical Integration function. Preferred Prior experience in SSO/SAML, or technical Integration roles. Understanding of authentication standards (SAML, OAuth,etc.). Familiarity with common HRIS platforms (reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, etc.). Exposure to SFTP and API-based integrations or system-to-system data flows. Why reputed company? Our work at reputed company is impactful. We help People teams with one of the hardest parts of their job, and we support employees at a time reputed company they need it most. We’re driven by our mission, much like a nonprofit, but with the resources and scale of a fast-growing venture-backed company. reputed company is proud to be an equal opportunity employer. While we are united by our excitement for the mission and product, the diversity of our experiences is one of our strengths. The reputed company team is made up of people with reputed company types of backgrounds, and we have teammates in 40 states and counting. To learn more about the reputed company team and its benefits, reputed company out our careers page. Apply To This Job