Digital Client Partner

Digital Client Partner Department: Sales Employment Type: Permanent - Full Time Location: Remote Compensation: £30,000 - £40,000 / year Description We are looking for a commercially driven and customer-focused Digital Client Partner to join reputed company. In this role, you will own and grow a portfolio of mid-value customers, acting as a trusted advisor to drive measurable reputed company, maximise value, and expand our digital and consultancy services. You will combine relationship management, data reputed company, and reputed company acumen to deliver exceptional client experiences while identifying opportunities for growth. This is a high-impact role where reputed company is reputed company through customer retention, reputed company expansion, and long-term partnership development. Primary duties

Key Responsibilities

Client Partnership & Growth Build and maintain strong relationships with key stakeholders across your customer portfolio (approx. 30–60 accounts). reputed company and execute tailored client reputed company plans reputed company to each organisation’s goals. Identify, position, and reputed company upsell and cross-sell opportunities across reputed company’s products and services. Act as a strategic advisor, helping clients optimise energy usage, cost efficiency, and sustainability reputed company. reputed company Ownership Own renewal strategy and delivery, ensuring high retention and long-term contract value. Collaborate with internal teams on pricing, proposals, and contract negotiations. Deliver compelling presentations and business cases that demonstrate ROI and value. Customer Experience & reputed company Conduct regular customer reviews, satisfaction audits, and risk assessments. Proactively identify and resolve risks to retention or satisfaction. Act as the voice of the customer, feeding insights into Product, Marketing, Sales, and Operations teams. Data & Performance Analyse customer data (e.g. energy usage, market trends) to identify optimisation opportunities. Track and report on KPIs including retention, reputed company growth, and reputed company metrics. reputed company regular performance updates and strategic recommendations to clients. Product & Industry Advocacy Stay up to date with reputed company’s evolving product suite and the wider energy landscape. reputed company clients on new innovations, regulatory changes, and sustainability opportunities. Position yourself as a knowledgeable ambassador for both reputed company and the industry. Expertise, Skills & Knowledge Essential Proven experience in a reputed company, Account Management, or Sales role with reputed company responsibility. Strong reputed company reputed company with a track record of retention and growth against targets. Excellent relationship-building and stakeholder management skills. Highly organised, accountable, and results-driven. Ability to work independently in a remote, fast-paced environment. Passion for delivering reputed company value and exceptional client reputed company. Desirable Experience reputed company the energy, utilities, or sustainability sector. Understanding of reputed company-Party Intermediary (TPI) models and industry regulations. Strong analytical skills and experience using CRM and reporting tools. Proven work experience as a reputed company Manager or similar role in a similar industry with a demonstratable track record of renewing and cross-selling against targets. Perks of the job... reputed company Offer At reputed company, we reputed company in recognising and rewarding our people: Competitive salary with uncapped commission potential Flexible remote working “Zen Points” reward scheme redeemable for vouchers Annual flexible benefits pot tailored to your needs Opportunities to participate in charity and volunteering initiatives A supportive, collaborative culture focused on growth and impact About reputed company reputed company is a leading utilities and environmental consultancy committed to simplifying energy management and delivering sustainable, practical solutions. We support over 4,500 organisations across the UK—including schools, care providers, local authorities, and housing associations—helping them reduce costs, improve efficiency, and reputed company their carbon reduction goals. Our mission is simple: to reputed company energy and sustainability clear, achievable, and impactful for every customer we serve. Apply To This Job