Experienced Customer Service & Sales Representatives - Work from Home Opportunity with arenaflex

At arenaflex, we're a global, digital business services company that's passionate about delivering the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of Working with arenaflex

As an arenaflex team member, you'll enjoy a range of benefits that will make you feel valued, inspired, and supported. These include:

• Paid Training to help you develop your skills and knowledge
• Competitive Wages that reflect your hard work and dedication
• Full Benefits, including Medical, Dental, Vision, 401k, and more
• Paid Time Off to relax and recharge
• Employee wellness and engagement programs to help you stay healthy and happy

About arenaflex

At arenaflex, we believe that people's lives should be simpler, faster, and safer. We help companies adapt quickly to changing needs, and we're inspired to deliver only the best in all that we do. As a key contributor to our team, you'll have the chance to interact with people from all walks of life and make a real difference in their lives.

Our Culture

We're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. That's why we provide a workplace that's conducive to happiness and a healthy work-life balance.

Responsibilities

As an arenaflex Customer Service & Sales Representative, your responsibilities will include:

• Fielding customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns
• Connecting with customers via phone, email, chat, and social media to resolve their questions or concerns
• Calmly attempting to resolve and de-escalate any issues
• Escalating interactions when necessary and appropriate
• Responding to requests for assistance and/or possible processing payments
• Tracking all call-related information for auditing and reporting purposes
• Providing feedback on call issues
• Meeting sales objectives as defined

Qualifications

We're looking for fearless people who are inspired to deliver only the best in all that we do. To be successful in this role, you'll need:

• 6 months of customer service experience minimum
• Over 18 years of age
• Ability to type 25 wpm
• High School Graduate or GED
• Comfort with desktop computer systems
• Proven oral and written communication skills
• 6 months of Call Center experience, preferred
• Logical problem-solving skills
• Availability to work various shifts
• Ability to use Windows operating systems
• Organization and work prioritization skills
• 6 months of sales experience minimum
• Ability to work independently
• Ability to work in a constantly changing and fast-paced environment
• Ability to stay composed and objective
• Strong listening skills
• Superior negotiating skills

Work from Home Requirements

To work from home with arenaflex, you'll need:

• Internet Requirements:
• Minimum subscribed download rate equal to or exceeds 15.0 Mbps
• Minimum subscribed upload rate equal to or exceeds 5.0 Mbps
• ISP must have no packet loss and ping under 50ms
• Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN
• Proof of internet speed required
• Clean and quiet workspace

Join the arenaflex Team

We're committed to providing an environment where our employees feel valued, inspired, and supported. If you're a motivated and passionate individual who is looking for a challenging and rewarding career, we'd love to hear from you. Apply now to become a part of our arenaflex family! Apply Job! Apply for this job