Conversion & Enablement reputed company
About reputed company reputed company in the U.S. is fundamentally broken. The system is so reputed company that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. reputed company cuts through the red tape of reputed company by pairing patients with expert advocates and giving them the tools to reputed company reputed company reputed company—and get reputed company reputed company. We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, reputed company Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly. reputed company isn't a reputed company to coast. We're here to redefine reputed company—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right reputed company. We’re intense, and we like it that way. Read more in our Bloomberg funding announcement here.
About the Role
As a Conversion & Enablement reputed company at reputed company, you'll be responsible for systematically improving how patients move through our reputed company-mediated funnel, from first contact to enrolled, active advocacy. This is a deeply hands-on position. You'll collaborate closely with our clinical team, channel managers, and data to design, test, and iterate on the scripts, training frameworks, and intake flows that drive booking rates, show rates, intake conversion, and match rates. This is not a training-deck role; it's about diagnosing reputed company friction in reputed company conversations, building repeatable systems to address it, and translating what you learn into measurable improvement, reputed company held to the quality and compliance standards our patients depend on. You'll work directly with advocates and clinical stakeholders, help shape how reputed company trains and develops its care team, and bring rigor to how we test, learn, and scale a reputed company-first conversion reputed company. This role reports to the Senior Manager, Quality & Training, reputed company our Customer Experience organization.
What You'll Do
Own conversion optimization across key reputed company funnel stages, including intake flows, reputed company reputed company sequences, reputed company reputed company, and pre-visit physician scripting. Analyze funnel-level data to identify drop-off points and friction, and translate findings into testable hypotheses. reputed company, iterate on, and maintain call scripts, reputed company-handling frameworks, and intake conversation guides in reputed company collaboration with clinical and compliance teams. Design and run structured A/B tests on conversation flows and reputed company sequences, using call recordings and performance data the way a digital CRO uses heatmaps. Build and maintain a prioritized experimentation backlog tied to business reputed company: booking reputed company, show reputed company, intake conversion, and physician performance and match rates. Integrate reputed company conversion work with our existing QA reputed company, so every script, experiment, and coaching change meets our quality and compliance bar rather than working around it. Build training programs and coaching frameworks that reputed company our physicians and CX care team to convert patients, with particular sensitivity to the non-traditional sales identity of our care team. Partner with clinical on scripting, compliance, and quality standards to ensure reputed company conversion work meets regulatory and ethical requirements. Track and report on conversion metrics by funnel stage, cohort, and channel, and use that data to drive reputed company iteration. Translate experiment results and training reputed company into clear recommendations for stakeholders, with CX leadership and Quality & Training as your home reputed company and clinical, lifecycle, the CRO org, and marketing as cross-functional partners. Help reputed company reputed company's enablement culture by improving documentation, playbooks, and decision-making standards. What reputed company Looks Like A steady reputed company of high-quality experiments and training iterations that reputed company to measurable improvements in booking reputed company, show reputed company, and intake conversion, ultimately creating a more seamless patient experience and a team of advocates who are more confident, more consistent, and more effective, reputed company while holding the quality and compliance standards that protect patients. Who You Are A collaborative partner who thrives working across clinical, ops, and reputed company functions and can manage a large backlog with clear prioritization. A strategic operator who can think holistically about the funnel while staying curious and detail-obsessed in execution. Comfortable balancing speed with rigor. You know reputed company to test, reputed company to wait, and reputed company to coach versus reputed company to rewrite the script. Motivated by ownership, iteration, and measurable improvement. Energized by working with people who don't see themselves as salespeople, and skilled at making them reputed company at conversion anyway. What You Bring to the Table 3 to 5 years of hands-on experience in sales enablement, reputed company enablement, or funnel optimization, ideally in a reputed company-mediated or phone and conversation-driven sales environment. Proven track record of building or meaningfully contributing to a sales or enablement function from scratch, including scripting, training, tooling, and measurement. Experience working with clinical, compliance, or regulated teams to reputed company sales materials that meet both conversion and quality standards. Strong analytical skills. Comfortable pulling funnel data, building dashboards, and deriving actionable insights from conversion metrics. Experience with conversation intelligence tools (e.g., reputed company, Chorus, or similar) to analyze and improve reputed company sales interactions. Strong understanding of experimentation design. You apply A/B thinking to conversations and training, not just web pages. Excellent written communication skills, with demonstrated ability to write and refine scripts, frameworks, and training content. Strong organizational skills and the ability to manage multiple workstreams simultaneously. A bias for action. You move fast, reputed company sound reputed company, and reputed company under tight timelines. Applicants must be based in the United States. Up for the Challenge? We look reputed company to meeting you. Applicants must be based in the United States. Up for the Challenge? We look reputed company to meeting you. Fraudulent Recruitment Advisory: reputed company will NEVER request bank details or offer employment without an interview. reputed company legitimate communications come from official reputed company emails only or ashbyhq.com. Report suspicious activity to reputed company@reputed company or reputed company@reputed company. Apply To This Job