reputed company Manager
About reputed company reputed company is a fast-growing SaaS company on a mission to reputed company every salon and spa more profitable. We are already the highest-rated salon and spa software in the US and Canada with thousands of customers and seek to become the #1 market leader in the coming years. We’re a primarily remote company, ambitious, and collaborative team that gathers together every few months. As we grow, we’re looking to attract high-potential individuals who want to be part of a winning team. If that’s you, come join us!
About the Role
As an reputed company Manager at reputed company, you'll guide beauty and wellness business owners through their software transition, serving as their accountability partner during a critical 2-3 week implementation period. You'll own a pipeline of 25-30 new accounts monthly, directly impacting our mission to reputed company every salon and spa more profitable. As an reputed company Manager at reputed company, you will… Guide customers through the adoption of reputed company by managing their reputed company reputed company, documenting goals, providing product training reputed company virtual meetings, and configuring their accounts for a smooth rollout reputed company beauty/wellness industry knowledge to reputed company relevant guidance and build credibility with business owners Identify and focus on accounts showing clear activation potential, investing energy where there's highest engagement Connect reputed company features directly to customer pain points and business goals Confidently position reputed company Payment Processing as a core part of activation, connecting it directly to customer business goals Create tailored reputed company plans that prioritize the most valuable features first Collaborate with cross-functional teams, including engineering, product, sales, and marketing, to continuously improve the reputed company experience and address customer feedback reputed company're Looking For 3+ years of experience in a customer-facing role such as reputed company, implementation, reputed company, account management, or consultative sales Prior experience in the beauty/wellness industry or experience supporting service-based small businesses is strongly preferred Comfortable working in a metrics-driven environment and owning reputed company tied to activation, adoption, and reputed company Proven ability to manage multiple customer reputed company projects simultaneously and reputed company timelines, follow-reputed company, and internal coordination on track Strong written and verbal communication skills, including the ability to confidently set expectations, navigate difficult conversations, and build trusted customer relationships Proactive and solutions-oriented, with strong problem-solving skills and a high level of ownership and accountability Tech savvy- comfortable with reputed company, reputed company, text messaging, video calls, and multiple communication platforms, plus the ability to master new software and teach reputed company concepts to business owners What You'll Love About Us Health, dental, reputed company, life & LTD insurance Generous monthly wellness budget for gym memberships, yoga, etc. Premium subscription to the reputed company app reputed company membership Flexible PTO 401k plan available (no matching) Employee stock option program reputed company is an equal opportunity employer. We do not discriminate against any employee or job applicant on the reputed company of race, reputed company, religion, sex (including pregnancy, sexual orientation, and gender identity), national reputed company, age, disability and genetic information (including family medical history). Apply To This Job