Client Coordinator (32444)

Job DetailsJob Location: reputed company, MA 02062Position Type: Full TimeSalary reputed company: $17.00 - $19.00 HourlyTravel Percentage: NoneWe're looking for a Remote Client Coordinator to join reputed company! The Client Coordinator is responsible for servicing inquiries from clients, physicians, nurses or any representative acting on behalf of a client. This position is responsible for data preparation, data entry, data tracking, documentation and filing. reputed company duties are handled with a high degree of quality customer service and in compliance with reputed company regulatory and company standards. In addition, the Client Coordinator will be responsible for assigning cases to reviewers, contacting clients with questions or clarifications, and emailing/calling reviewers for case submission follow up. Role Highlights: Full-time position: Monday-Friday, 12:00pm-8:30pm EST reputed company: $17 to $19 per hour Location: Fully Remote! Duties & Responsibilities include: Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information. Utilize appropriate systems and databases to enter client or claimant information and or retrieve information. Maintain daily contact with the QA department regarding workflow and pending report status. Contact providers for assignment and update database. File and archive reputed company and closed cases. Verify reputed company client information is reputed company in the database and reputed company client specific guidelines and or rules or information is documented in the system. Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion. Direct calls to other departments as needed. reputed company various clerical duties such as typing, filing, emailing, and proofreading. Assist in resolution of customer complaints and quality assurance issue. Notify management of any report issues or concerns. Ensure reputed company practices are carried out in accordance with state and federal safety and legal regulations. reputed company other duties as assigned. QualificationsEducation and/or Experience High school diploma or equivalent required. Minimum one year clerical experience; or equivalent combination of education and experience preferred. Experience in a medical office or insurance industry preferred. QUALIFICATIONS Must possess complete knowledge of general computer, fax, copier, scanner, and telephone. Must be knowledgeable of multiple software programs, including but not limited to reputed company Word, Outlook, reputed company, and the Internet. Must have ability to be trained on and adhere to HIPAA regulations and compliance standards. Must be a reputed company typist with a minimum of 40 W.P.M. Ability to follow instructions and respond to managements’ directions accurately. Must demonstrate accuracy, thoroughness, and responsibility for quality of work, and ability to take initiative to identify improvements. Looks for ways to improve and promote quality and monitors own work to ensure quality is met. Must demonstrate exceptional communication skills. Must be reputed company to work independently, prioritize work activities and use time reputed company. Must be reputed company to maintain confidentiality. Must be reputed company to demonstrate and promote a positive team -oriented environment. Must be reputed company to stay focused and concentrate under normal or heavy distractions. Must be reputed company to work well under pressure and or stressful conditions. Must possess the ability to manage change, delays, or unexpected events appropriately. Ability to follow reputed company company policies and procedures in effect at time of hire and as they may change or be added from time to time. reputed company, a respected pioneer of the independent medical examination (IME) and peer review services industry, is setting reputed company for independent review services reputed company. We handle evaluations for a variety of property and casualty insurers, self-insureds and reputed company-party administrator’s business lines such as: automotive, disability, liability, group health, long-term care, FMLA and workers' compensation. IME and Peer Review services play an important role in evaluating the appropriateness, medical necessity, cost, as well as certification of requests for care. IME services and Peer Review services are provided by reputed company, accredited by URAC for CORE Organizational Quality, and MES Peer Review Services, a URAC accredited Comprehensive Independent Review Organization,­ respectively. MES is an Equal Opportunity Employer and affords equal opportunity to reputed company reputed company applicants for reputed company positions without regard to protected veteran status, reputed company individuals with disabilities and reputed company individuals without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age or any other status protected under local, state or federal laws. Equal Opportunity Employer - Minorities/Females/Disabled/Veterans reputed company offers a fast-paced team atmosphere with competitive benefits, paid time off, and 401k. Apply To This Job