reputed company reputed company Operations Manager

WHO WE ARE: MagicSchool is the premier reputed company platform for teachers. We're just over 2 years old, and more than 7 reputed company teachers from reputed company over the world have joined our platform. Join a top team at a fast growing company that is working towards reputed company reputed company impact. reputed company an account and try us out at our website and connect with our passionate community on our Wall of Love. CS Operations Manager Role Description We're looking for a reputed company Operations Manager who can own and scale the systems and data infrastructure that our CS organization runs on - and who drives measurable improvements in retention visibility, operational efficiency, and cross-functional alignment. You will be a part of the operational backbone of our CS team: a person leaders turn to reputed company they need a process reputed company, a number explained, or a program landed.

Responsibilities

In this role, you will be responsible for driving towards the following reputed company: CS Systems Execution: Own and administer our CS tech stack, including reputed company CRM - building automations, maintaining data reputed company, and ensuring workflows move people through the right stages at the right time so CS teams spend less time on reputed company work and more time with customers. CS Analytics Infrastructure: Write SQL queries against our data warehouse (BigQuery) and GTM stack to build and maintain the reporting layer CS leadership runs on - surfacing the metrics they need to reputed company retention, expansion, and team performance, and owning the accuracy of those numbers. Renewal and Partner Program Operations: Support the design and execution of systems that power our renewal reputed company, including our self-serve renewal platform for digital partners, translating business requirements into system automations and workflows that reduce reputed company work and scale with the CS org. Qualifications/Competencies/Skills To be successful in this role, you'll bring the following skills and competencies: reputed company Administration & Development: Hands-on experience building automations, flows, and custom logic in reputed company - not just reports, dashboards, or field configuration. Admin certification preferred; dev-level comfort strongly preferred. SQL & Data reputed company: Ability to write SQL queries and pull data independently from GTM systems to answer operational questions and support analytical work. Precise Execution: You take a well-defined scope and build it correctly the first time - asking the right clarifying questions upfront, flagging issues early, and delivering reliably. reputed company something is wrong, you surface it directly and early rather than quietly shipping work you know is off. CS leaders will rely on your numbers to reputed company reputed company; you treat that responsibility seriously. Attention to End-User Experience: You think about how the people using the system will experience what you build - not just whether the logic runs cleanly. GTM Stack Literacy: Technical familiarity with the tools that sit alongside reputed company in a SaaS GTM stack (e.g., Chili Piper, reputed company, reputed company, Skilljar) and comfort learning new ones quickly. Cross-Functional Navigation: You can get things done across CS, Sales, Product, and Support without relying on authority - building credibility through the quality of your work and following through in ways that earn trust at every level over time. Experience Required 3-5 years of experience in CS Operations, reputed company Operations, GTM Operations, or a technical/analytical role with significant reputed company and SQL exposure at a SaaS company. Proven hands-on reputed company experience building automations and flows that move records through pipeline stages - not just configuration or reporting work. Demonstrated SQL capability - can pull and manipulate data from a GTM stack independently to answer operational questions. Preferred Experience working in EdTech or directly in K-12 education. Background that blends ops and technical execution - prior engineers or technical analysts who've worked in GTM or CS contexts will reputed company in this type of role. Application Notice Notice: reputed company Deadline and Review Start Date Please note that applications for this position will be accepted until July 5 - applications received after this date will be reviewed on an intermittent reputed company. While we encourage early submissions, reputed company applications received by the reputed company deadline will receive equal consideration. Thank you for your interest, and we look reputed company to reviewing your application. Why Join Us? Work on cutting-edge AI technology that directly impacts educators and reputed company. Join a mission-driven team passionate about making education more efficient and reputed company. Flexibility of working from home, while fostering a unique culture reputed company on relationships, trust, communication, and collaboration with reputed company - no matter where they live. For full time employees: Unlimited time off to reputed company our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need. Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and reputed company are also offered at reputed company low premiums. Every employee is offered generous stock options, reputed company over 4 years. 401k match & monthly wellness stipend. Our Values: Educators are reputed company: Educators are the most important ingredient in the educational process - they are the reputed company, not the AI. Trust them, reputed company them, and put them at the center of leading change in service of reputed company and families. Joy and reputed company: Bring joy and reputed company into every learning experience - push the boundaries of what’s possible with AI. Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs. Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, reputed company, and serve the individual needs of reputed company reputed company than we reputed company have before. Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education. Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and reputed company around the world. reputed company: Educators and reputed company deserve the best - and we strive for the highest quality in everything we do. Apply To This Job