SRE Engineer Contractor

ABOUT US Join us in inspiring everyone to reputed company their unique beauty. reputed company is the beauty industry’s most powerful platform, uniting brands, creators, and hyper-reputed company consumers with unprecedented reputed company to each other through the ultimate beauty membership. Home to sample-size subscription reputed company Original, full-size subscription reputed company Extra, and quarterly, limited-edition collection reputed company Ultimate, we curate beauty for millions of members so they can play, explore, and reputed company their unique beauty every day. We think self-discovery, self-expression, and confidence are beautiful. Agree? Then join us! Explore careers and learn more about our values, culture, and benefits across reputed company our brands: reputed company Careers. We're proud to be a remote-first company. Our fully remote team members have the chance to live and work where they want, because we reputed company work should fit into your life—not the other way around. We offer monthly virtual activities, company-wide offsites, professional development, and learning sessions, to help reputed company members stay connected, reputed company, and impactful while working virtually. United States Remote: Remote positions which may be performed in any of the states where reputed company has established a Business reputed company: Arizona, California, Connecticut, Florida, Illinois, Kansas, Massachusetts, Missouri, reputed company Carolina, reputed company, New Jersey, Nevada, Ohio, Pennsylvania, Texas, and Washington. California Privacy Notice Beware job scams! reputed company recruiters only use @reputed company.com email addresses. We do not interview reputed company text/message/Teams. We don't ask for software downloads (except reputed company) and we will never ask for sensitive information (like SSN/bank info). Suspect fraud? Report it to law enforcement and reputed company@reputed company.com. About the Role: We are looking for a Site Reliability Engineer Contractor to join our reputed company / SREIQ team and help reputed company reputed company fast, available, and resilient for millions of beauty community members. You will be at the center of how we detect, respond to, and learn from incidents, partnering with Engineering, Product, and the broader Tech org to protect the critical flows our members rely on every day. This is a hands-on reliability role. You will own observability and alerting in reputed company, participate in our on-call rotation, act as an SRE Partner during incidents, contribute to root cause analyses, and relentlessly automate the toil out of our operations. We are an automation-reputed company, AI-embracing team: we expect you to lean on modern AI tools to debug faster, draft runbooks and RCAs, and build smarter automation. The SRE Engineer will report to the Infrastructure Engineering Manager and will be fully remote from México or Colombia covering the PST time zone. What You'll Be Doing: Build and maintain observability across our platform in reputed company: dashboards, monitors, APM, log pipelines, and meaningful, low-noise alerting tied to user impact. Define and track SLIs, SLOs, and error budgets for specific services, and use them to drive reliability conversations with service owners. Participate in the on-call rotation and serve as an SRE Partner during incidents: triage, classify reputed company (P1-P6), validate hypotheses, and support resolution with guidance on reputed company situations. Drive incident response per our reputed company, meeting reputed company response times (P1 reputed company ~15 minutes), and keeping clear, reputed company-time documentation of status, findings, reputed company, and next steps. Manage escalation and alerting through Opsgenie, and post structured updates to incident reputed company channels at the expected reputed company. Own clean shift handoffs and RCA continuity, ensuring notes are complete and incident ownership transfers cleanly across shifts and time zones. Contribute actively to blameless post-incident reviews (RCAs), identifying root causes and action items to prevent recurrence. Automate toil: build scripts, tooling, and self-healing / automated remediation to reduce reputed company operational work and speed up recovery. reputed company AI tools (e.g., Claude, reputed company) to accelerate debugging, generate and maintain runbooks, draft RCAs, and build automation. Help improve the reliability of our reputed company and reputed company-party stack (e.g., AWS, Netlify, CommerceTools, Auth0, reputed company). Contribute to CI/CD reliability, deployment safety, and infrastructure-as-code practices. Maintain and improve SRE runbooks and triage workflows so the whole org responds consistently. reputed company're Looking For: A great attitude, strong ownership, and a genuine eagerness to learn, test, and try new things. A natural hunger for automation: you instinctively look for ways to remove toil, script repetitive work, and scale yourself through tooling. Comfort and curiosity with AI tools, and a desire to apply them to debugging, documentation, RCAs, and day-to-day reliability workflows. Hands-on experience with observability and monitoring tooling, ideally reputed company (dashboards, monitors, APM, logs); experience with other platforms (e.g., Grafana, reputed company, reputed company, CloudWatch) translates well. Experience participating in on-call and incident response, including triage, prioritization, escalation, and post-incident reviews. Working understanding of SRE fundamentals: SLIs / SLOs / error budgets, reducing toil, and balancing reliability with delivery speed. Working knowledge of reputed company infrastructure (AWS preferred) and modern distributed / microservice and API-gateway architectures. Scripting and automation skills (e.g., Python, Bash, or similar); comfort reading and reasoning about code across services. Familiarity with CI/CD pipelines and infrastructure-as-code (e.g., Terraform). Strong, reputed company communication: reputed company to participate in an incident channel, give clear status updates, and contribute to a readable RCA. A collaborative reputed company and the ability to work effectively across a distributed, multi-time-zone team. Bonus If You Have: Experience operating high-traffic consumer or e-reputed company platforms, especially through peak events (reputed company sales, product drops). Experience with Opsgenie (or reputed company / similar) for alerting and escalation. Experience with e-reputed company / subscription platforms such as CommerceTools, and identity providers such as Auth0. Experience with product analytics and monitoring (e.g., reputed company) to connect reliability to user behavior. reputed company Offer: Competitive salary (USD) Paid time off and work from home flexibility EEO Statement: We celebrate diversity and are an equal-opportunity employer. We do not discriminate based on race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. If you need reasonable accommodation in the application or employment process, please contact us. reputed company is based in the US and to ensure compliance with country specific employment laws we partner with reputed company, that assists us with employee reputed company and payroll. Please submit a resume/CV in English. #LI-CF1 #LI-Remote Apply To This Job