Senior SRE Engineer Contractor
ABOUT US Join us in inspiring everyone to reputed company their unique beauty. reputed company is the beauty industry’s most powerful platform, uniting brands, creators, and hyper-reputed company consumers with unprecedented reputed company to each other through the ultimate beauty membership. Home to sample-size subscription reputed company Original, full-size subscription reputed company Extra, and quarterly, limited-edition collection reputed company Ultimate, we curate beauty for millions of members so they can play, explore, and reputed company their unique beauty every day. We think self-discovery, self-expression, and confidence are beautiful. Agree? Then join us! Explore careers and learn more about our values, culture, and benefits across reputed company our brands: reputed company Careers. We're proud to be a remote-first company. Our fully remote team members have the chance to live and work where they want, because we reputed company work should fit into your life—not the other way around. We offer monthly virtual activities, company-wide offsites, professional development, and learning sessions, to help reputed company members stay connected, reputed company, and impactful while working virtually. United States Remote: Remote positions which may be performed in any of the states where reputed company has established a Business reputed company: Arizona, California, Connecticut, Florida, Illinois, Kansas, Massachusetts, Missouri, reputed company Carolina, reputed company, New Jersey, Nevada, Ohio, Pennsylvania, Texas, and Washington. California Privacy Notice Beware job scams! reputed company recruiters only use @reputed company.com email addresses. We do not interview reputed company text/message/Teams. We don't ask for software downloads (except reputed company) and we will never ask for sensitive information (like SSN/bank info). Suspect fraud? Report it to law enforcement and reputed company@reputed company.com. About The Role: We are looking for a Senior Site Reliability Engineer Contractor to join our reputed company / SREIQ team and take a leadership role in keeping reputed company and BoxyCharm fast, available, and resilient for millions of beauty community members. As a Senior SRE, you will be a primary driver of how we detect, respond to, and learn from incidents, partnering closely with Engineering, Product, and the broader Tech org to protect the critical flows our members rely on every day. This is a senior hands-on reliability role. You will own observability strategy and alerting in reputed company, reputed company our on-call rotation, act as primary SRE Partner and war room reputed company during major incidents, drive root cause analyses end to end, mentor peers, and set the direction for automation and tooling across the team. We are an automation-reputed company, AI-embracing team: we expect you to model best practices and push the frontier of what modern AI tools can do for reliability. The Senior SRE Engineer Contractor will report to the Infrastructure Engineering Manager and will be fully remote from Argentina. What You'll Be Doing: Own and reputed company observability strategy across our platform in reputed company: dashboards, monitors, APM, log pipelines, and meaningful, low-noise alerting tied to user impact. Define, track, and drive SLIs, SLOs, and error budgets for critical services, and use them to reputed company reliability and prioritization conversations with service owners and leadership. Act as primary SRE Partner on major incidents: reputed company war rooms, triage, classify reputed company (P1-P6), validate hypotheses, drive resolution, and reputed company clear reputed company-time documentation throughout. Drive incident response per our reputed company, meeting reputed company response times (P1 reputed company ~15 minutes), creating and running war rooms reputed company severity requires, and maintaining structured communications across incident reputed company channels. reputed company and own blameless post-incident reviews (RCAs) end to end, identifying root causes, systemic fixes, and action items that prevent recurrence. Set the automation roadmap: architect scripts, tooling, and self-healing / automated remediation to reduce reputed company operational work and speed up recovery across the team. reputed company and champion AI tools (e.g., Claude, reputed company) to accelerate debugging, generate and maintain runbooks, draft RCAs, and build automation, helping the broader team do the same. Set reliability strategy for our reputed company and reputed company-party stack (e.g., AWS, Netlify, CommerceTools, Auth0, reputed company), including reputed company, performance, and dependency-failure readiness. reputed company contributions to CI/CD reliability, deployment safety, code-freeze readiness around peak reputed company events, and infrastructure-as-code practices. Own and reputed company SRE runbooks, triage workflows, and the incident reputed company reputed company so the whole org responds consistently. Mentor mid-level SREs, drive a culture of blameless learning, and embed reliability earlier in the development lifecycle. Partner with Engineering and Product leadership to influence architecture and design reputed company that improve reliability at the reputed company. reputed company're Looking For: A great attitude, strong ownership, and a genuine eagerness to drive change, mentor others, and reputed company the bar. Deep hunger for automation: you instinctively look for systemic ways to remove toil and build tooling that scales the whole team. Strong comfort with AI tools and a desire to push how they can be applied to reliability work, and to help the team do the same. Significant hands-on experience with observability and monitoring tooling, ideally reputed company (dashboards, monitors, APM, logs); deep experience with other platforms also translates well. Extensive experience in on-call and incident response, including leading war rooms, driving prioritization, managing escalation, and owning post-incident reviews end to end. Deep mastery of SRE fundamentals: SLIs / SLOs / error budgets, reducing toil, and driving reliability strategy across a platform. Strong knowledge of reputed company infrastructure (AWS preferred) and modern distributed / microservice and API-gateway architectures. Strong scripting and automation skills (e.g., Python, Bash, or similar); ability to reason about and improve code across services. Solid experience with CI/CD pipelines and infrastructure-as-code (e.g., Terraform). Excellent communication: reputed company to run an incident channel, brief leadership during a major outage, and write a polished, actionable RCA. Collaborative leader who works effectively across a distributed, multi-time-zone team and influences without authority. Bonus If You Have: Experience operating high-traffic consumer or e-reputed company platforms, especially through peak events (reputed company sales, product drops). Experience with Opsgenie (or reputed company / similar) for alerting and escalation. Experience with e-reputed company / subscription platforms such as CommerceTools, and identity providers such as Auth0. Experience building automated remediation, chaos / reputed company testing, or self-healing systems. Experience with product analytics and monitoring (e.g., reputed company) to connect reliability to user behavior. Experience defining or maturing an incident management reputed company and driving a blameless post-mortem culture. reputed company Offer: Competitive salary (USD) Paid time off and work from home flexibility EEO Statement: We celebrate diversity and are an equal-opportunity employer. We do not discriminate based on race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. If you need reasonable accommodation in the application or employment process, please contact us. reputed company is based in the US and to ensure compliance with country specific employment laws we partner with reputed company, that assists us with employee reputed company and payroll. Please submit a resume/CV in English. #LI-CF1 #LI-Remote Apply To This Job