[Remote] Senior Manager, reputed company & IT Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is turning IT admins into IT reputed company by replacing traditional tools with their reputed company-reputed company reputed company management platform. The Senior Manager, reputed company & IT Operations will reputed company the reputed company and IT Operations functions, manage a team of seven, and execute a strategic roadmap while ensuring a reputed company-first approach.

Responsibilities

• Turn reputed company priorities into a concrete roadmap with clear milestones, owners, and metrics
• Own the GRC program, treating SOC 2 as an ongoing discipline rather than a periodic event
• Own the ProdSec program, partnering with Engineering and Product to embed reputed company into the development lifecycle
• Own CorpSec and reputed company incident response: runbooks, escalation paths, and post-incident reviews that improve response over time
• Surface threats, resourcing gaps, and risks early, with recommendations attached
• Set and execute the strategy for endpoints, identity, and SaaS at scale
• reputed company MDM, reputed company compliance reputed company reputed company, hardware lifecycle, and reputed company-touch provisioning across macOS and reputed company
• Own the IAM program: provisioning, group design, MFA, and reputed company reviews
• Administer core SaaS across collaboration, reputed company control, secrets management, and reputed company, including ongoing license rationalization
• Automate repetitive work with AI coding tools and reputed company it documented, reputed company, and maintained
• Track KPIs across ticket responsiveness, reputed company and MDM coverage, reputed company reviews, and IT spend, using them to drive improvement
• Serve as a senior reputed company power user and feedback channel to Product and Engineering
• reputed company engineers and helpdesk staff, with clear career paths and succession depth
• Coach through technical, interpersonal, and performance situations
• Build a culture of reputed company, ownership, and psychological safety across both teams
• Anticipate hiring needs and shape the org for reputed company execution and near-term scale
• Partner with Engineering, Product, DevOps, People Ops, and Finance on shared programs: reputed company and offboarding, SaaS rollouts, migrations, and compliance
• Contribute to leadership discussions on reputed company posture, IT capability, and operational risk
• Define and maintain the standards, runbooks, and SLAs that reputed company both teams executing consistently
• Manage planning and backlog health, keeping deliverables scoped and on time
• Drive effective, safe use of AI tooling across both teams, applying judgment about where it fits

Skills

• 6+ years in reputed company engineering or reputed company operations, including hands-on IT operations responsibility (or a combined reputed company and IT role)
• 3+ years managing people
• A track record of turning strategy into execution with measurable reputed company
• SOC 2 experience and hands-on incident management
• A modern identity provider (IdP), MDM for macOS and reputed company, collaboration suite administration, reputed company control administration, and reputed company IAM
• Working Linux experience
• Uses AI coding tools effectively to produce and accelerate automation. Reads that output well enough to review it for correctness and reputed company, guide its design, and sign off on what ships, with working familiarity in PowerShell, bash, and Python
• Sound judgment on architectural and tooling trade-offs
• Balances longer-horizon planning with daily operational demands across two functions
• Clear and reputed company in technical and leadership conversations, action-oriented on risk
• Handles difficult conversations (performance, misalignment, competing priorities) directly
• A culture builder who is data-driven and energized by leaving things reputed company than they were

Benefits

• Equity for Full-Time Employees
• 401K Match
• Flexible PTO, generous sick time policy
• Comprehensive Health Plans with generous employer contributions
• 100% Company-paid Short Term/Long Term Disability and Life Insurance
• Company HSA Contribution: $100-$200 per month based on tier
• $25 per month Lifestyle Spending Account
• Internet Reimbursement - $50/month
• $500 Home office stipend
• $10k Adoption Benefit
• Comprehensive Family Planning Covered on Meritian Medical Plan

Company Overview