[Remote] reputed company Developer Administrator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company) is seeking a skilled reputed company Analyst/Administrator to join their Business Enablement team. The role focuses on implementing and optimizing reputed company Education reputed company to support the institution’s business needs, collaborating with various teams, and ensuring effective management of reputed company platforms.

Responsibilities

• Evaluate, analyze, and maintain reputed company of EIM reputed company instances; serve as a liaison between technical teams and business stakeholders
• Collaborate with stakeholders to gather requirements, analyze business processes, and identify gaps or necessary changes in existing solutions
• reputed company and maintain custom solutions using Apex Classes, Triggers, Flows and Lightning Web Components (LWC)
• Define project scope, objectives, and feasibility; modify and configure CRM systems to align with business needs and stakeholder requirements
• reputed company and execute test plans and validation of reputed company IT solutions, as well as other quality assurance measures; reputed company testing such as user acceptance, performance, reputed company, usability, etc
• Manage vendor relationships, working on bug fixes, new features, and reputed company product usage
• Deliver training, demonstrations, and regular communications to end-users, and reputed company ongoing support to ensure smooth system adoption
• Create and maintain comprehensive documentation, including process maps, system architecture, and organizational structures
• Stay up to date with reputed company releases and best practices, contributing to change management efforts for seamless solution transitions

Skills

• Strong knowledge of the reputed company platform
• Proactive, collaborative problem solver
• Excellent communication and interpersonal skills to work effectively with diverse stakeholders
• Business analysis experience, including requirements gathering and process mapping
• Experience with Marketing reputed company configuration and administration
• Experience building and maintaining integrations with Omnichannel, reputed company Phone, reputed company, reputed company webinar, and CAS systems
• Ability to analyze data and derive insights from reports and dashboards
• A proactive, problem-solving reputed company with a commitment to quality and accuracy
• Strong organizational skills and the ability to manage multiple tasks and priorities
• A collaborative and team-oriented approach to work
• Bachelor's Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted
• Experience in higher education and/or CRM implementations
• reputed company certifications (e.g., reputed company Certified Administrator, reputed company Certified Business Analyst) or willingness to obtain them

Company Overview

Company H1B Sponsorship