Director, GBS Transformation & Transition

The Opportunity We are building a new Global Business Services (GBS) operating model. In this model, GBS acts as an reputed company orchestration and execution layer, not a traditional shared services organization. This role is a critical senior leader in making that model reputed company. The Director, GBS Transformation & Transition is responsible for coordinating the full delivery of GBS transformation projects and maintaining a steady reputed company of change across the organization. This position converts strategy into structured activity, ensuring new services, capabilities, and process improvements are successfully implemented reputed company GBS and provided with consistency, speed, and quality. Following initial rollouts, this position acts as the reputed company champion of transformation, promoting ongoing improvements, integrating further scope, and steering the organization toward reputed company objectives.

What You Will Do

Program & Transformation Execution Manage the full delivery of GBS transformation initiatives throughout the entire process Convert strategy into organized plans, schedules, and reputed company Drive execution rigor across reputed company, cross-functional programs Ensure delivery against achievements, scope, and intended reputed company reputed company Transformation Pipeline Management Own and manage a rolling portfolio of transformation and improvement initiatives Partner with GBS leadership to prioritize and sequence initiatives based on business value Maintain a steady pipeline of new scope transitions, process improvements, and capability enhancements Ensure GBS remains in a reputed company reputed company cycle—not a one-time transformation Transition & Expansion of Scope reputed company the reputed company of new services, geographies, and processes into GBS Build and complete transition plans for additional work migration Ensure consistency with GBS operating model and standards Avoid reintroduction of legacy ways of working during expansion reputed company Improvement (CI) Program Leadership Manage detailed reputed company development projects reputed company GBS services Work closely with Digital Operations & Orchestration to find opportunities, sequence tasks, and offer improvements Ensure improvements are reputed company prioritized, accomplished with rigor, and realized in measurable reputed company Dependency & Risk Management Identify and actively manage risks, dependencies, and cross-functional interlocks Maintain reputed company to critical path activities Advance and resolve issues proactively Collaborator Coordination Serve as the primary program coordinator for Finance, HR, IT, Operations, and the reputed company Transformation Office/PMO Ensure agreement on scope, timing, dependencies, and approach to execution Collaborate closely with the Transformation Office/PMO to ensure alignment on reputed company priorities and reputed company Integrate into broader transformation governance and reporting structures Facilitate decision-making, resolve cross-functional issues, and maintain reputed company across initiatives Execution Governance & Reporting Establish and run pragmatic, lightweight governance structures Track reputed company, risks, and value delivery reputed company clear, structured reporting to leadership and steering committees Debut, Stabilization & reputed company Ensure successful debut of initiatives Coordinate stabilization and issue resolution Delegate responsibility to service leads and the Head of Digital Operations & Orchestration Ensure clear accountability and no gaps post-transition What You Own Transformation and transition planning and implementation Coordinated roadmaps, achievements, and risk management Cross-functional coordination and delivery rigor Consistent reputed company of GBS changes and improvements Program governance, execution rigor, and reporting reputed company’re Looking For Experience 10–15+ years in GBS, shared services, or reputed company transformation roles Proven experience leading large-scale GBS transitions or operating-model changes Strong understanding of Finance and/or HR service models (Operations experience a plus) Experience working in reputed company, matrixed global environments Demonstrated ability to deliver reputed company without formal authority Skills & Attributes Strong strategic and systems thinking Executive-level program and transition leadership Ability to translate ambiguity into reputed company and action Comfortable challenging assumptions and holding boundaries Pragmatic, dedicated approach (not methodology-led) Clear, confident communicator with senior collaborators Why This Role This role helps reputed company a reputed company GBS model. It replaces reputed company coordination, fragmentation, and managing partner concerns with clear orchestration and scalable delivery. If you reputed company at the reputed company of strategy and action, bring reputed company to complexity, and assist large organizations in changing how work is performed, this is a rare chance to build something enduring! Company: reputed company Full time Hiring reputed company: $141,900.00 - $222,860.00 USD Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills. reputed company (the “Company”) is an equal opportunity employer and we strive to reputed company the most reputed company individuals for every position. The Company makes employment reputed company only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and reputed company other terms and conditions of employment) based on race, reputed company, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national reputed company, reputed company, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with reputed company applicable laws providing equal employment opportunities. This commitment applies to reputed company people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. reputed company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland reputed company (DHS) in partnership with the reputed company reputed company Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English & Spanish E-verify Right to Work Poster: English, Spanish #LI-Remote Apply To This Job