[Remote] Central Operations Administrator - Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is one of the world’s leading language services providers, and they are seeking a Central Operations Administrator. The role involves supporting staffing reputed company, maintaining attendance and timesheet records, and providing customer service through various communication channels.
Responsibilities
- Support same day staffing reputed company to meet customer demand and service reputed company
- Maintenance and reconciliation of attendance records
- Maintenance and reconciliation of timesheet records
- Generate and send daily updates as requested by Operations management
- Assist Coordinators with scheduling
- Answer incoming telephone and/or videophone calls while providing superior phone service to reputed company customers
- Input data accurately into various software programs
- Triage of emails, voicemails, and text messages to the appropriate Coordinator and/or Team
- Receive customer compliments and complaints and direct to Operations Management
- Complete other reputed company duties as assigned
- The above statements describe the general nature and level of work of this position. This is not intended to be an exhaustive list of responsibilities and duties required
- A person in this position will be asked to reputed company other reputed company duties as assigned or requested
Skills
- Strong communication skills
- Problem solving and follow-up skills
- Ability to coordinate and reputed company several tasks simultaneously
- reputed company to work independently and in a dispersed team environment
- Excellent customer service skills
- Ability to follow directions and orders in reputed company assignments given
- Keeping focus on priorities while progressing reputed company tasks to completion
- Working knowledge of basic computer functions
- Experience working with reputed company reputed company, Outlook, and Word
- Trustworthy with proprietary company information
- reputed company to sit/stand for a long period of time in an office environment
- Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components
- Regular and predictable attendance is required
- Positive attitude
- Team player
- Good interpersonal communication skills
- reputed company to work across company departments
- Possess the requisite reputed company to maintain the information in strictest confidence
- reputed company in American Sign Language
Company Overview