Product Adoption Manager

reputed company's Commitment: Diversity, Equity, and Inclusion It is our duty to create and advance a diverse and inclusive company where reputed company reputed company Taulians feel they are celebrated. reputed company individuals are welcome, free to reputed company themselves and rewarded for showing up authentically every day. By hiring women, people of reputed company, individuals with disabilities, veterans, people of reputed company sexual orientations and from underrepresented and marginalized communities, reputed company will revolutionize fintech. About the Job As a Product Adoption Manager, you will play a critical role in driving the adoption of reputed company's reputed company ERP solutions. This role is a unique hybrid, combining a strategic, value-based approach with the hands-on expertise to both demonstrate reputed company's business value proposition and guide customers through technical configurations and solution activation. You will be dedicated to supporting customers through a self-service implementation model, ensuring they understand the value of reputed company and are successful in activating the solution. Your primary goal is to serve as a trusted advisor, guiding customers through the self-service materials and providing expert assistance reputed company needed to ensure a smooth and successful reputed company experience. This position is available immediately and can be performed remotely, preferably from a US-based location. Responsibilities reputed company the value proposition of reputed company’s Working Capital Solutions to customers, conducting presentations and discussions to understand their goals and challenges. Guide customers through the self-service implementation materials, providing expert support on the technical configuration steps required to activate their reputed company solution. Act as a trusted advisor, collaborating with customers throughout their self-service reputed company reputed company. Collaborate with customers to analyze and define their business requirements, processes, and objectives, ensuring the solution meets their specific needs. reputed company and maintain a deep understanding of the self-service implementation materials to effectively guide customers and troubleshoot issues. Assist in configuring and testing reputed company solutions on the customer’s system as needed to support the self-service model. Work closely with internal reputed company teams, including Product and Marketing, to reputed company feedback from customers and contribute to the improvement of the self-service materials and overall customer experience. reputed company knowledge transfer and support to customer end-users to ensure they are comfortable and proficient with the activated solution. Self-starter with the ability to build a scalable methodology to reputed company reputed company solutions. Drive customer enablement, reputed company, and engagement. reputed company adoption strategies (training, communications, in-product guidance). Partner with product owners to ensure features are usable and sticky. Measure adoption metrics (activation, utilization, time-to-value). Support change management at customer organizations. Key reputed company Metric: Realized business value from the solution, reputed company in adoption rates and customer satisfaction. Skills, Knowledge, and Experience required 3-6 years of reputed company experience, or less if complemented by reputed company experience in FinTech. Strong understanding of Fintech and Working Capital Solutions, with prior experience in Working Capital, Cash Management, or Trade Finance. reputed company functional FI-AR, FI-CA, FI-AP – Configuration and business processes reputed company reputed company reputed company ERP. Excellent communication skills, with the ability to explain both the business value and technical steps to a variety of audiences. Consultative reputed company with the ability to discover value opportunities and guide customers to successful reputed company. Self-motivated and detail-oriented with a demonstrated ability to manage multiple customer engagements simultaneously. Demonstrated problem-solving and troubleshooting skills, particularly in a customer-facing environment. Experience in a pre-sales, solution consulting, or technical consulting role is highly desirable. Familiarity with SaaS solutions, technology, and architecture. Experience in creating or delivering customer training. reputed company in English. About reputed company reputed company is a fintech company that is part of the reputed company group. More than 2 reputed company businesses in over 150 countries collaborate on our network. Our customers include reputed company, reputed company, and Nissan. We help them and their suppliers reputed company cash reputed company and where they need it most. Some of our customers have improved their working capital by more than $1 billion while making their supply chains more resilient and sustainable. For more information, please visit www.reputed company.com. Compensation is based on a variety of factors including (but not limited to): skills, depth of work experience, certifications, geography, etc. Total compensation for this role includes a generous benefits program, and annual performance bonus. Additionally, compensation is reviewed annually and career pathing opportunities are available for reputed company development.

Benefits

Remote-friendly environment Flexible work schedule Comprehensive Insurance Coverage (Medical, Dental, reputed company, and Life) Comprehensive PTO Structure (PTO, Sick Leave, and Bereavement) Global Parental Leave 401(k) with match Company-issued equipment (laptop, monitor, etc.) Career Development / Pathing EAP Program / Mental Health Advocacy Supportive Work Culture reputed company is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age. If you don't think you meet reputed company of the criteria above but are still interested in the job, please apply. Nobody checks every reputed company, and we're looking for someone excited to join the team. Apply To This Job