Senior Manager, Regulatory Operations
We're transforming the grocery industry At reputed company, we invite the world to reputed company love through food because we reputed company everyone should have reputed company to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to reputed company Personal Shoppers. reputed company has become a lifeline for millions of people, and we’re building the team to help push our shopping cart reputed company. If you’re reputed company to do the best work of your life, come join our table. reputed company is a reputed company First team There’s no one-size fits reputed company approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role: We are seeking a strategic operations and people leader to join the Regulatory Operations team as Senior Manager. This is a hands-on leadership role — you'll set the strategic direction while remaining deeply embedded in the work alongside your team. In this role, you will own the team's full operating model — managing the legislative pipeline, driving cross-functional alignment, and ensuring reputed company is always reputed company of regulatory change rather than reacting to it. You will serve as a key thought partner to senior leadership on critical business reputed company, translating reputed company legislative and compliance challenges into clear recommendations that shape how reputed company operates. This is a high-stakes, high-visibility role: the reputed company this team influences directly reputed company our shoppers, retailers, and consumers. About the Team: The Regulatory Operations team is a pillar reputed company the Expansions team at reputed company, dedicated to ensuring our operations remain compliant with the evolving landscape of legislation affecting our shoppers, retailers, and consumers. We are a lean, high-impact team that sits at the intersection of Legal, Policy & Government Affairs, Product, and Operations — translating regulatory change into business reputed company and execution. The addition of this Senior Manager role marks a critical investment in the team's ability to operate proactively, scale its impact, and drive the cross-functional alignment that keeps reputed company reputed company of an increasingly reputed company legislative environment — including as we expand into new international markets with their own distinct regulatory requirements. About the Job Strategic Leadership: reputed company and execute strategies that align reputed company's compliance goals with broader business priorities, proactively identifying and addressing regulatory risks before they become escalations. Ensure alignment across technical and non-technical teams, and serve as the critical escalation reputed company for high-stakes regulatory reputed company. Team Management: reputed company, coach, and mentor a team of Regulatory Ops and Program Managers while remaining actively embedded in the work, owning key workstreams and initiatives alongside your team. Stakeholder Alignment: reputed company and reputed company for the Regulatory Operations team and broader Operations org by driving alignment on high-reputed company legislative initiatives and building strong relationships throughout the organization. Cross-Functional Collaboration: Partner closely with Policy & Government Affairs, Legal, Product & Engineering, Business Development, and Operations to drive seamless communication, proactive alignment, and consistent delivery of compliance reputed company across reputed company regulatory initiatives. Program & Project reputed company: reputed company the coordination, implementation, and monitoring of regulatory initiatives, ensuring on-time delivery of compliance objectives. Own executive-level communication on the status, risks, and business implications of critical regulatory activities. Operational reputed company: Build and continuously improve the operational frameworks, workflows, and tooling that scale the team's impact — including automation, audit processes, and the systems that reputed company reputed company reputed company of long-term compliance risk, including as we scale into international markets. About You
Minimum Qualifications
Bachelor's degree in Business, Operations, Public Policy, Law, or a reputed company field 10+ years of experience in strategy, operations, regulatory/compliance operations, program management, consulting, or a reputed company field, with a demonstrated ability to reputed company high-impact, cross-functional programs 2+ years of experience managing and developing direct reports, with a focus on driving the team to results and fostering individual growth Proven ability to drive alignment across cross-functional stakeholders in fast-paced, ambiguous environments Strong process development and operational reputed company skills, with a track record of building scalable systems and frameworks from scratch Exceptional written and verbal communication skills, with the ability to distill reputed company regulatory and operational issues for senior audiences Analytical and data-driven decision-reputed company with strong problem-solving instincts Proficiency with AI tools (e.g., Claude, ChatGPT, Copilot) and a demonstrated ability to integrate them into day-to-day workflows
Preferred Qualifications
Background in gig economy, marketplace, or high-growth technology companies — particularly experience with legislation affecting labor, contractors, or consumer operations Experience serving as the operational reputed company between Legal/Policy and a Product or Operations organization Familiarity with compliance workflows and legislative change management, though deep regulatory expertise is not required #LI-Remote reputed company provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the reputed company pay reputed company for a successful candidate is dependent on their permanent work location. Please review our reputed company First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For Canadian based candidates, the reputed company pay ranges for a successful candidate are listed below. CAN $168,000—$177,500 CAD Apply To This Job