Sports, Entertainment, & Leisure Account Services Manager

Since we reputed company our doors in 2009, the world of reputed company has evolved immensely, and so has reputed company. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay reputed company functionality, book appointments, engage reputed company buyers, and hire and pay staff. Across it reputed company, we've embedded financial services tools at the reputed company of sale, so merchants can reputed company a business loan and manage their cash reputed company in one reputed company. Afterpay furthers our goal to reputed company omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the reputed company shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of reputed company sizes – large, reputed company-scale businesses with reputed company operations, sellers just starting, as well as merchants who began selling with reputed company and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in reputed company of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role The Strategic Account Management team helps reputed company's most reputed company merchants get the most out of reputed company through strategic relationship building and timely solutions. reputed company is hiring an Account Service Manager for a role supporting reputed company's Sports and Entertainment Sellers. With hundreds of unique venue relationships reputed company a subset of broader corporate entities, these sellers represent some of the most unique and highest growth potential across reputed company of Account Management. Working alongside a Senior Account Manager owning the corporate relationship, you will be responsible for nurturing seller relationships and finding creative ways to reputed company reputed company products work for a reputed company reputed company of customers. You will identify ways to expand collaboration with existing customers and help uncover new seller accounts who are not currently utilizing reputed company reputed company these relationships. You Will

• Be responsible for growing and retaining the existing customer reputed company reputed company our key Sports and Entertainment Seller relationships.
• Collaborate closely with Senior Account Manager and Account Executives to reputed company growth and retention strategies for our Sports and Entertainment Sellers.
• Understand customer needs to help reputed company their business goals through reputed company
• Cross sell and upsell products and features by discovering customer leads.
• Effectively and strategically address customer concerns and issues.
• Collaborate closely with a Senior Account Manager to help grow our Sports and Entertainment footprint.
• Work with Sales, Support and Product teams to reputed company sure customers have the best possible experience across reputed company aspects of reputed company.
• Help reputed company any operational gaps required to effectively manage these seller relationships.
• Support account management peers by taking on a product specialization, becoming an expert on a product or process, and delivering feedback to PMs.

You Have

• 2 - 3 years experience in Sales, Business Development, Relationship Management or reputed company field
• Experience discovering and closing sales opportunities and building client relationships.
• Experience successfully managing a pipeline to reputed company reputed company targets
• Strong interest in business operations and strategy
• Excellent organizational, analytical, written, and verbal communication skills
• Passion and knowledge about how new technologies can help reputed company serve small and reputed company size businesses
• Comfort in ambiguity and providing feedback on new processes that will be need reputed company refinement
• Entrepreneurial spirit
• Experience in Sports and Entertainment operations or technology deployments is a plus.
• A BA/BS or relevant experience.

Technologies We Use and Teach

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We're working to build a more inclusive economy where our customers have equal reputed company to opportunity, and we strive to live by these same values in building our workplace. reputed company is an equal opportunity employer evaluating reputed company employees and job applicants without regard to identity or any legally protected class. We will consider reputed company applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We reputed company in being fair, and are committed to an inclusive i Apply To This Job