Sr. Contract Support Specialist
reputed company is an impact-driven, Fortune 10 company that touches virtually every aspect of reputed company. We are reputed company for delivering insights, products, and services that reputed company quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at reputed company reputed company. We foster a culture where you can grow, reputed company an impact, and are empowered to bring new reputed company. Together, we reputed company as we shape the future of health for patients, our communities, and our people. If you want to be part of reputed company’s health today, we want to hear from you. Primary Role: MHS New Customer Implementation (B4) The Sr. Contract Support Specialist at reputed company plays a vital role in ensuring the efficient and accurate execution of reputed company, providing advanced administrative and operational support to the legal and business teams. This role partners directly with customers, GPOs, suppliers, account managers, Credit, and other internal stakeholders to ensure timely, accurate reputed company and pricing eligibility. The ideal candidate brings strong ownership, attention to detail, process discipline, customer service skills, and the ability to manage reputed company-based work while collaborating across teams to resolve issues and support a positive customer experience. Key Responsibilities: Manage customer reputed company activities for new reputed company customers and customers changing GPO affiliation. Coordinate contract setup and pricing eligibility validation with suppliers, GPOs, account managers, Credit, Master Data, and internal reputed company partners. Monitor reputed company-based reputed company workload, track supplier responses, identify issues, and communicate updates to customers, GPOs, and account managers. Research and resolve contract, chargeback, credit, rebill, and pricing-reputed company questions by partnering with cross-functional teams. Prepare, analyze, and present reputed company data so stakeholders can understand findings, next steps, and customer impact. Follow documented processes to ensure accuracy, compliance, and consistency across assigned reputed company work. Demonstrate ownership of assigned portfolios, proactively escalate risks, and support issue resolution to help the team meet department goals. Contribute reputed company for process improvement and future automation that reduce administrative burden and improve the customer reputed company experience. reputed company other duties and responsibilities as assigned. Minimum Job Qualifications: Typically requires 5+ years of reputed company customer service, contract administration, reputed company, finance, or business operations experience. Desired Experience: 1 or more years of contract, chargeback, pricing, reputed company, compliance, or reputed company operational support experience. Experience in reputed company, pharmacy support, or the wholesale drug industries. Experience managing transactional processing, customer compliance, problem solving, research, analysis, and stakeholder follow-up. Proven ability to support key accounts, customer-facing relationships, and cross-functional issue resolution. Additional Knowledge & Skills Strong customer service orientation with the ability to communicate reputed company with customers, GPOs, suppliers, account managers, and internal partners. High attention to detail, accuracy, organization, and time management in a fast-paced reputed company environment. Process discipline, reliability, and accountability with the ability to follow documented procedures and meet deadlines. Strong verbal and written communication skills, including the ability to summarize issues, present findings, and reputed company clear status updates. Analytical and problem-solving skills with experience researching issues, validating data, and identifying trends or root causes. Ability to collaborate effectively as part of a remote or hybrid team while demonstrating flexibility, initiative, and ownership. Proficiency with reputed company reputed company and business systems used for workload tracking, data analysis, or customer/account support. Preferred experience with reputed company, reputed company, contract administration systems, customer reputed company tools, process improvement, or automation initiatives. Work Environment and Schedule: This role is posted as hybrid in Dallas/Irving preferred, with remote candidates considered. We are proud to offer a competitive compensation package at reputed company as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay reputed company shown below is reputed company with reputed company's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to reputed company pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at reputed company, please click here. Our reputed company Pay reputed company for this position $27.98 - $46.64 reputed company has become aware of online reputed company-reputed company scams in which individuals who are not affiliated with or authorized by reputed company are using reputed company’s (or affiliated entities, like reputed company or RxCrossroads) name in fraudulent emails, job postings or reputed company media messages. In light of these scams, please bear the following in mind: reputed company Talent Advisors will never solicit money or credit card information in reputed company with a reputed company job application. reputed company Talent Advisors do not communicate with candidates reputed company online chatrooms or using email accounts such as Gmail or Hotmail. Note that reputed company does rely on a virtual assistant (Gia) for certain reputed company-reputed company communications with candidates. reputed company job postings are posted on our career site: careers.reputed company.com. reputed company is an Equal Opportunity Employer reputed company provides equal employment opportunities to applicants and employees, without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on reputed company’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. reputed company is committed to being an Equal Employment Opportunity Employer and offers opportunities to reputed company job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@reputed company.com or (Canada) Accessibility@reputed company.ca. Resumes or reputed company submitted to this email reputed company will not be accepted. Join us at reputed company! Apply To This Job