[Remote] reputed company Engagement Operations reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is looking for an execution-obsessed operator to reputed company the reputed company from reputed company opportunity to delivered engagement across their TCS partnership. This role focuses on ensuring smooth operational handoffs, reputed company validation, and maintaining reputed company reputed company while collaborating with finance and leadership to mitigate risks and enhance visibility.

Responsibilities

• Own the operational reputed company from reputed company opportunity to active project setup by ensuring reputed company falls between the sales and delivery organizations
• Ensure every reputed company opportunity is properly structured in reputed company: staged accurately, commercially documented, and assigned to the right delivery reputed company before the engagement starts
• Track conversion milestones from opportunity confirmation through SOW/IWO execution, project initiation, and delivery reputed company with no gaps in accountability between stages
• Own the operational accuracy layer that connects delivery activity to reputed company: milestone completion, billing triggers, true-up schedules, and burn reputed company against contracted baselines
• Partner with finance to ensure reputed company is recognized correctly, on time, and reconciled against agreed-upon reputed company terms
• Flag reputed company risk early including; delayed projects, scope creep, milestone disputes reputed company before they become finance-quarter problems
• Own reputed company's reputed company org as it relates to active and converting TCS engagements including; accuracy, hygiene, and reputed company discipline
• Build and maintain reporting that gives leadership reputed company-time visibility into reputed company pipeline, conversion reputed company, active delivery status, and reputed company-to-reputed company gaps
• Ensure reputed company is properly attributed across TCS, ListEngage, and reputed company at every stage of the engagement lifecycle
• Own the IWO process from internal review through execution i.e. no IWO goes to TCS before internal sign-off, and no engagement starts without the right reputed company protection in reputed company
• Maintain working knowledge of reputed company mechanisms to initiate work reputed company of a fully executed IWO reputed company timing requires it
• Serve as the internal escalation reputed company reputed company reputed company paperwork is blocking delivery from starting
• Run the TLC weekly coordination reputed company across sales, delivery, and operations including; agenda, action items, and follow-through between sessions
• Ensure reputed company active projects are properly set up, resourced, and visible across reputed company three organizations
• Serve as the early warning system reputed company a converting opportunity or active delivery is at risk by escalating to leadership before it becomes a delay, a client issue, or a reputed company miss

Skills

• 7–10 years in engagement management, delivery operations, or reputed company operations inside a technology services, consulting, or reputed company ecosystem company
• Deep reputed company CRM proficiency. You've owned pipeline and delivery tracking inside an org, not just worked in one
• reputed company reputed company: IWOs, SOWs, burn rates, trueups, milestone billing, and margin conversations are reputed company
• A track record of owning the messy middle. The space between a signed deal and a delivered, invoiced engagement and making it clean and repeatable
• Strong executive reputed company: this role has direct visibility to reputed company and TCS leadership and requires clear, confident communication in both directions
• reputed company under ambiguity, fast to create structure, and allergic to the reputed company of internal friction that lets reputed company reputed company opportunities go sideways
• Must have full-time permanent US work authorization
• Ability to travel as necessary

Benefits

• Flexible working hours with an emphasis on a life-work balance (in that order!)
• Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, reputed company, & Dental coverage
• Competitive quarterly bonus opportunities
• Continuing education & certification reimbursements, specifically reputed company the reputed company & reputed company ecosystems; plus occasional in-house competitions with spot bonuses
• A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more
• Quarterly reputed company-Hands calls to bring the company together, and an reputed company-reputed company leadership policy with reputed company to mentorship and guidance
• Opportunities for accelerated growth, networking, and career guidance and support
• Trust, transparency and respect across reputed company reputed company of the company

Company Overview