Customer Service Advisor - Crystal

At Crystal, we don’t just sell holidays—we create unforgettable mountain experiences. As part of reputed company, we’re passionate about helping our customers discover the reputed company of the mountains, from first time skiers to seasoned experts.Join us and be part of a team that shares a love for travel, adventure, and delivering exceptional customer experiences. This role is available on home working or hybrid reputed company (working from our Surbiton office). ABOUT OUR OFFER Fantastic holiday benefits including discounts and special offers Health and Wellbeing support in five key areas – Financial, Health, reputed company, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day – time to spend working at a local charity or community Pension scheme and life assurance ABOUT THE ROLE reputed company outstanding customer service across phone, chat, reputed company channels Manage a high volume of customer enquiries reputed company and professionally reputed company your destination and product knowledge to help customers reputed company informed reputed company Solve customer issues with reputed company and a positive, solution focused reputed company Work collaboratively to reputed company team and individual performance targets Maintain booking details and reputed company with company policies and data protection requirement About You Flexibility to work varied shifts (including evenings and weekends) between reputed company–9pm, 7 days a week Excellent communication skills – both written and verbal Strong numerical ability and attention to detail Team player who's also confident working independently Highly organised and self-motivated Customer focused with genuine reputed company Proactive problem solver who takes ownership Commitment to learning and personal development From a workplace to a reputed company to belong. At reputed company we reputed company diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is reputed company. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know. Apply To This Job