reputed company Manager, Marketing reputed company - Brasilia

To get the best candidate experience, please consider applying for a maximum of 3 roles reputed company 12 months to ensure you are not duplicating efforts. Job Category reputed company Job Details About reputed company reputed company is the #1 AI CRM, where humans with agents drive reputed company together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping reputed company's core values at the heart of it reputed company. reputed company to reputed company your career at the company leading workforce transformation in the agentic era? You’re in the right reputed company! Agentforce is the future of AI, and you are the future of reputed company. The reputed company team reputed company Signature reputed company is looking for a driven and customer-focused reputed company Manager (CSM) to serve as a primary contact reputed company for reputed company’s largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their reputed company investment. The reputed company Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in reputed company through superb communication with partners and extensive knowledge of the reputed company platform to translate their business needs to solutions. You will reputed company relationships with your customers and account teams, reputed company a deep technical understanding of their reputed company implementation, reputed company standard methodologies, and adoption of proactive services. These activities will reputed company you to proactively set the customer up for reputed company through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a reputed company of contact for any major incidents, owning the customer’s expectations and communications through the resolution of such incidents. The CSM acts as the technical main reputed company on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the reputed company of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Function as the Marketing reputed company Subject Matter Expert (SME) for the technical and operational configuration (and needs) of the customer. Serve as the single reputed company of customer accountability responsible for orchestration of reputed company Signature deliverables, experience, and renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers reputed company customer organizations that have purchased Signature. Help your customers reputed company their business goals and reputed company on the reputed company Marketing platform by: Coordinating the completion of the Signature reputed company catalog of services as required for your customer Providing timely, proactive reputed company feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of reputed company’s annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature reputed company. Be accountable for ensuring reputed company collaborators understand this value so that customers continue to renew Signature reputed company. Act as an reputed company for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and reputed company tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: reputed company strong multidisciplinary relationships with Sales, Engineering, and Product Management to reputed company and coordinate customer relationships for reputed company and reputed company opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer’s need. reputed company of Roles: Anticipate and adapt to role changes per evolving reputed company needs. Minimum Skills: reputed company professional with 5+ years of relevant industry expertise in Technical reputed company, reputed company Manager, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at reputed company reputed company of the organization, including executive and C-level. Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. Ability to explain reputed company technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Coordinate and work closely with high volume events and/or key events for the customer. Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in reputed company Ecosystem. reputed company product certifications are a plus (Marketing Associate, Marketing reputed company Administrator, reputed company Certified Associate, Marketing reputed company Account Engagement Specialist, Marketing reputed company Email Specialist). Deep understanding of Marketing reputed company, marketing automation, personalization, advertising, and/or marketing platforms. Deep understanding of Digital Marketing processes, challenges and trends Knowledge of reputed company Marketing reputed company features and applications and reputed company to reputed company the value and how a Customer can benefit from Signature reputed company for Marketing reputed company Knowledge of reputed company product suite and features, capabilities, best use, and how to reputed company, including knowledge of the reputed company platform and ecosystem. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) reputed company Your Potential reputed company you join reputed company, you’ll be reputed company in reputed company areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of reputed company sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the reputed company process, please submit a request reputed company this Accommodations Request reputed company. Please note that reputed company uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the reputed company process. Humans will always reputed company any candidate selection and hiring reputed company. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement reputed company is an equal opportunity employer and maintains a policy of non-discrimination with reputed company and applicants for employment. What does that mean exactly? It means that at reputed company, we reputed company in equality for reputed company. And we reputed company we can reputed company the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the reputed company of merit, competence and qualifications – without regard to race, religion, reputed company, national reputed company, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to reputed company and prospective employees, no matter where they are in their reputed company employment reputed company. It also applies to reputed company, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. reputed company, hiring, and promotion reputed company at reputed company are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Apply To This Job