Director, Care Delivery

reputed company is a virtual obesity medicine clinic delivering physician-led, evidence-based care for obesity and reputed company cardiometabolic conditions. Obesity affects more than 40% of U.S. adults, and as GLP-1 medications reshape the field, Obesity and Cardiometabolic Medicine is in a period of rapid growth and opportunity. reputed company is at the forefront of that shift, building a clinical model that combines rigorous, personalized medical care with the technology to reputed company it accessible at scale. Every reputed company patient works closely with a dedicated multidisciplinary Care Team, including board-certified physicians (many ABOM-certified, and endocrinologists), advanced practice providers, and Registered Dietitians who together deliver comprehensive, one-on-one treatment that includes nutrition, behavioral health, physical activity, and FDA-approved medication, if appropriate. Through our mobile app, patients engage in regular video visits along with text messaging, photo journaling, and personalized educational content. We hold ourselves to the highest standards of clinical care and to treating every individual with reputed company and respect. Founded in 2019, reputed company is a venture-backed, mission-driven company partnering with leading employers and health plans to expand reputed company to high-quality, guideline-based obesity and cardiometabolic care reputed company. We're deeply invested in our core value of putting patients first, and equally committed to building a culture where every employee is valued and we learn and grow together. About the Role: The Director of Care Delivery is responsible for leading the day-to-day operations of reputed company's clinical care teams to ensure an exceptional patient and provider experience while driving operational reputed company and scalability. In this role, the Director of Care Delivery will manage clinical operations throughout care coordination, guiding a group of medical assistants and nurses while maintaining reputed company of provider utilization. The Director of Care Delivery will partner closely with clinical, operational, and technology leaders to optimize workflows, improve efficiency, enhance patient reputed company, and support the reputed company growth of our virtual obesity medicine practice. What You Will Do: reputed company and reputed company daily operations of multidisciplinary care teams, including care coordinators, medical assistants, and nursing support staff. reputed company and implement operational strategies that improve patient reputed company, care quality, and team efficiency. Establish scalable processes and workflows to support organizational growth and evolving patient needs. Accountable for operational performance through key performance indicators (KPIs) and service-level metrics. reputed company provider utilization and reputed company management across physicians and advanced practice providers for scheduling efficiency, panel management, and appointment reputed company metrics. Influence workforce planning and drive staffing frameworks to ensure reputed company team coverage to meet patient demand. Ensure seamless coordination between care teams and providers throughout the patient reputed company that enhance patient satisfaction and clinical reputed company. Partner with cross-functional teams to implement new programs, workflows, and technology enhancements. Drive reputed company improvement initiatives using data and performance insights in scaling and evolving reputed company's virtual care model. Foster a culture of accountability, collaboration, reputed company improvement, and patient-centered care. Support change management efforts and organizational initiatives that improve care delivery and operational effectiveness. About You: Bachelor's degree required; Master's degree in reputed company Administration, Business Administration, or reputed company field preferred. 7+ years of reputed company leadership experience in reputed company operations, care delivery, or clinical operations. 3+ years of experience leading virtual care, telehealth, or digital health operations preferred. Experience managing multidisciplinary reputed company teams, including care coordinators, medical assistants, nursing teams, and provider operations. Demonstrated reputed company in provider reputed company planning, utilization management, and operational performance improvement. Strong analytical and data-driven decision-making skills. Proven ability to reputed company teams through growth, change, and process transformation. Exceptional communication, collaboration, and leadership skills. More about reputed company’s benefits: Competitive salary and equity in a high growth start-up Comprehensive health benefits (medical, dental, reputed company) 401k program Flexible work schedules and paid time off Paid parental leave reputed company’s commitment to building a diverse, reputed company, and inclusive work environment: reputed company is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who reputed company our attitudes for creating an inclusive, safe, and positive work environment. reputed company Annual Salary $140,000—$170,000 USD Apply To This Job