[Remote] Director of Accounts Receivable - Digitech - Remote

Note: The job is a remote job and is open to candidates in USA. Sarnova is a family of companies including Digitech, a leader in advanced billing and technology services for the EMS transport industry. The Director of A/R Management will lead and manage all revenue cycles related to outstanding insurance accounts receivable, ensuring timely and accurate collections to maximize reimbursement.

Responsibilities

• Demonstrates strong leadership guidance with internal business partners, insurance companies, government entities, patients and external clients
• Strong leadership support and oversight of the A/R Management team which will ensure metrics are in place to drive effectiveness and efficiency in areas of responsibility
• Job requires strong collaboration with internal partners to drive success
• Responsible for building and retaining a high-performance team; ensures clear goal alignment within the team and drive performance management to policies
• Develop training programs for the specific needs for growth of A/R Management team
• Drive cash flow through receivables management by establishing effective organizational process and policy
• Meet weekly with all A/R Managers to review work flow, deficiencies within the process and staffing concerns
• Identify staff deficiencies and ensure proper training is provided
• Continuously evaluate the effectiveness of the team, empowering the team to have the courage to test status quo and demonstrate a continuous improvement mindset
• Lead new project implementations through to a successful outcome driving efficiencies
• Ensure there is open communications on any issues providing solutions for resolutions
• Review any team interpersonal conflicts with HR for direction working towards resolution
• Ensures all follow-up is performed timely and accurately to prevent/limit potential claim denials and avoid issues with timely filing deadlines
• Handle high level problem accounts which deals directly with payer, patient, or third party
• Serves as a clear and effective conduit of the technical knowledge on processing issues
• Works with Management to establish productivity standards for area of responsibility and monitors the standards
• Develop processes to improve cash flow and downsize receivables
• Prepare monthly, quarterly, annual and ad-hoc reporting for upper management
• Develop metrics, goals and KPI’s to measure and track business results
• Additional job duties as assigned

Skills

• High School Diploma or equivalent required
• Minimum 8 years working in healthcare billing, health insurance or equivalent operations work environment
• 2 to 5 years of direct supervisory experience required
• Working knowledge of billing, claim submissions requirements, remittances, insurance credits and refunds, A/R management, contract variances and appeal processes within the Healthcare industry
• Excellent verbal / written communication skills with all levels: executives, peers, associates and clients
• Strong computer skills, including Microsoft Word, Excel, PowerPoint and Outlook
• Proven process improvement methodology and proven success in driving change management
• Proven ability to attract, develop and retain associates that drives a culture of accountability and continuous improvement
• High-level leadership and decision-making skills
• Detail oriented and organized, with exceptional prioritization skills
• Must have the ability to work in a fast-paced environment
• Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment
• Associate degree strongly preferred

Benefits

• Comprehensive benefits package
• 401(k) Plan

Company Overview