[Remote] Cloud Systems Engineer

Note: The job is a remote job and is open to candidates in USA. AI2IO is a company that helps organizations navigate technology solutions, from IT services to advanced software integration and AI implementations. They are seeking a Cloud Systems Engineer with hands-on experience in Microsoft Azure and Microsoft 365 to support secure, scalable, and cost-effective solutions, manage cloud initiatives, and assist with tenant migrations and cross-tenant collaboration.

Responsibilities

• Maintain and troubleshoot Azure IaaS and PaaS environments, ensuring secure configuration, high availability, and adherence to organizational cloud standards
• Administer and support Microsoft Entra ID including security groups, dynamic group queries, M365 group lifecycle management, RBAC role assignments, and Conditional Access policy implementation
• Manage and support Microsoft 365 services including Teams, Exchange Online, SharePoint, and licensing governance
• Configure and troubleshoot Azure networking components including Virtual Networks, subnetting, Private Endpoints, Private DNS Zones, and Global Secure Access connectivity
• Implement and support Azure Storage solutions including Blob Storage and Azure File Shares with RBAC + NTFS permissions and Kerberos authentication (AADDS/Entra scenarios)
• Serve as escalation point for complex Azure identity, networking, and storage-related issues
• Support cross-tenant collaboration initiatives including B2B guest access configuration and cross-tenant migration activities
• Assist with tenant-to-tenant resource migrations including storage accounts, virtual machines, and identity configurations
• Monitor and optimize Azure spend using Azure Cost Management; provide recommendations for cost control and right-sizing resources
• Support Azure Virtual Desktop (AVD) environments including Remote Apps, Desktop Pools, image management, and familiarity with Nerdio automation (if applicable)
• Participate in backup and retention configuration for Azure workloads, ensuring alignment with business continuity requirements

Skills

• Advanced knowledge of Azure services (IaaS, App Service, AKS, Functions, SQL PaaS, Storage, Networking, AVD) and M365 security/compliance tools (Defender, Purview, Entra ID Protection)
• Proficiency in M365 applications (SharePoint, Teams, Power Platform) and Entra ID, including advanced configuration and administration
• Knowledge of MS Office Suite (Excel, Word, Outlook, PowerPoint)
• Ability to translate business and development requirements into technical architectures and present solutions to executives, developers, and clients
• Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation
• Ability to communicate effectively in both oral and written form (technical and non-technical information)
• Ability to communicate effectively directly with clients and at times serve as primary point of client contact
• Ability to work successfully as a member of a team and independently with minimal supervision
• Ability to work under pressure and meet close deadlines
• Demonstrated aptitude for learning new technology and adapting to evolving requirements
• Organizational skills, with the ability to manage multiple tasks simultaneously
• Bachelor's degree in IT, Information Systems, Computer Science, or related discipline
• 5 years of experience in Information Technology

Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
• Flex spending accounts (FSA)
• Dental and vision plans
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
• 401k with company match and self-directed brokerage account option
• PTO including additional paid time off during the last week of the year
• Company paid life insurance coverage for employees and their eligible dependents
• Short and long-term disability, AD&D coverage
• Professional development opportunities, tuition reimbursement and professional licensing assistance
• Paid parental leave after one year of employment

Company Overview