[Remote] Epic Cadence Analyst (Remote)
Note: The job is a remote job and is open to candidates in USA. Pinnacle Technology is seeking an experienced Epic Cadence Analyst to support critical Referrals, Authorizations, and MyChart Scheduling initiatives within a complex healthcare environment. This role will serve as the primary analyst for referral management and patient self-scheduling workflows while collaborating closely with various Epic application teams.
Responsibilities
- Serve as the primary analyst for Epic Referrals and MyChart Scheduling initiatives
- Design, build, support, and optimize MyChart self-scheduling workflows
- Configure and maintain direct scheduling and open scheduling functionality
- Support referral and authorization workflows, including workqueues and referral templates
- Build and maintain complex referral rules and routing logic
- Collaborate with operational stakeholders to gather requirements and improve workflows
- Troubleshoot application issues and recommend process improvements
- Participate in system testing, upgrades, and optimization projects
- Work closely with Cadence, Ambulatory, MyChart, and other Epic application teams
- Ensure solutions align with organizational standards and Epic best practices
Skills
- Epic Referral & Authorization Certification (Required)
- Epic MyChart Certification (Required)
- Experience supporting MyChart self-scheduling workflows
- Experience with direct scheduling and open scheduling
- Experience supporting referral and authorization workflows
- Experience with workqueues, referral templates, and complex referral rule build
- Strong analytical and problem-solving skills
- Experience collaborating across multiple Epic applications and operational teams
- Epic Cadence Certification
- Experience supporting or building Epic Ambulatory Orders workflows
- Healthcare systems implementation or optimization experience
- Experience leading workflow design and process improvement initiatives
Benefits
- 100% Remote (U.S. Candidates Welcome)
- Schedule: Monday–Friday | 8:00 AM – 5:00 PM PST
- Fully Remote Opportunity
- High-Impact Epic Optimization Project
- Work with Cross-Functional Epic Teams
- Opportunity to Lead Referrals and MyChart Scheduling Initiatives
Company Overview