[Remote] Strategic Account Manager - Healthcare
Note: The job is a remote job and is open to candidates in USA. Naviant is a leading intelligent automation and process consulting firm that partners with organizations to reimagine how work gets done. They are seeking a seasoned Strategic Account Manager in Healthcare who will focus on building trusted relationships, uncovering new opportunities, and delivering impactful solutions to healthcare providers and organizations.
Responsibilities
- Develop a deep understanding of Naviant’s healthcare solutions portfolio, value proposition, target markets, and go-to-market strategy
- Gain familiarity with key healthcare use cases, industry trends, regulatory considerations, and operational challenges impacting healthcare provider organizations
- Build relationships with internal stakeholders, including Customer Success Advisors, Marketing, Pre-Sales, Delivery, and Executive Leadership teams
- Establish working relationships with strategic channel partners, including Hyland, UiPath, and ABBYY, and understand their role within healthcare solution delivery
- Review active accounts, market opportunities, and territory plans to identify growth opportunities and strategic priorities
- Leverage healthcare industry knowledge and consultative selling techniques to engage prospective and existing customers in strategic business discussions
- Begin leading discovery conversations focused on understanding operational challenges, organizational priorities, and transformation initiatives
- Develop and execute territory and account growth strategies designed to build a qualified pipeline and expand existing customer relationships
- Collaborate with channel partners and internal subject matter experts to identify, shape, and advance opportunities
- Maintain accurate opportunity management, forecasting, and account planning activities within Salesforce
- Independently lead complex sales opportunities from discovery through proposal development, negotiation, and close
- Serve as a trusted advisor to healthcare executives and operational leaders by aligning Naviant solutions with strategic business objectives
- Build and maintain executive relationships across key accounts to identify expansion opportunities and support long-term account growth
- Consistently achieve sales performance objectives through disciplined pipeline management, strategic account planning, and consultative engagement
- Collaborate across internal teams and partner ecosystems to deliver exceptional customer experiences and successful business outcomes
Skills
- Experience selling professional services and technology solutions to healthcare providers, health systems, and healthcare organizations
- Ability to build executive relationships and uncover business challenges
- Experience aligning solutions that drive operational, financial, and patient care outcomes
- Strong understanding of healthcare operations, industry trends, and provider challenges
- Consultative selling techniques
- Ability to engage prospective and existing customers in strategic business discussions
- Experience leading discovery conversations focused on understanding operational challenges and organizational priorities
- Ability to develop and execute territory and account growth strategies
- Experience collaborating with channel partners and internal subject matter experts
- Ability to maintain accurate opportunity management, forecasting, and account planning activities within Salesforce
- Experience managing complex sales opportunities from discovery through proposal development, negotiation, and close
- Ability to serve as a trusted advisor to healthcare executives and operational leaders
- Experience building and maintaining executive relationships across key accounts
- Ability to achieve sales performance objectives through disciplined pipeline management and strategic account planning
- Strong organization, prioritization, and follow-through skills
- Ability to communicate complex solutions clearly and confidently to executive, operational, and technical audiences
- Experience developing compelling business cases, proposals, and presentations
- Ability to build trust and credibility through active listening and strong interpersonal skills
- Demonstrated resilience, adaptability, and emotional intelligence
Benefits
- Comprehensive Health, Dental, & Vision Insurance
- Employer Paid Disability & Life Coverage
- 401k & Match Program
- Generous Paid Time Off
- Flex Spending Plans & Dependent Care
- Monthly Home Office Allowance
- Volunteer Time Off
- Charitable Giving Program
- Lifestyle Spending Account
- Employee Assistance Program, Parent Program, Wellness Initiatives, Virtual Gatherings, Employee Discount Program, Annual In-Person Celebration Week, and more!
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