[Remote] Senior Product Manager, Customer Integrations

Note: The job is a remote job and is open to candidates in USA. Counterpart Health is transforming healthcare with its innovative primary care tool, Counterpart Assistant. They are seeking a Senior Product Manager to own Customer Integrations, ensuring the reliability and completeness of customer data for clinical workflows and analytics, while building scalable integration infrastructure.

Responsibilities

• Customer data completeness and reliability across markets. Claims, pharmacy, labs, enrollment, provider alignment, and clinical data should be fit for purpose in every market we operate in. You are accountable for that outcome across the full lifecycle, from initial onboarding through ongoing data health
• Direct enterprise customer relationships for data delivery. You work directly with customer data and technical teams, driving execution, resolving quality issues, and building the kind of trust that comes from deep technical engagement. You balance hands-on partnership with standard approaches that work across the customer base
• Integration infrastructure that compounds. Every integration you run should make the next one faster. You will build playbooks, standard data expectations, reusable patterns, and monitoring frameworks that make onboarding predictable and scalable, leveraging AI to automate validation and reduce manual effort as the customer base grows
• Concurrent execution across customers. You will manage multiple customer integrations in parallel, making prioritization decisions and maintaining momentum across a growing portfolio
• Downstream accountability. You work closely with data management, engineering, analytics, and clinical product teams to close the gap between data arriving and data being useful for the workflows that depend on it
• AI-augmented data operations. You will leverage AI to accelerate everything, from investigating data to triaging quality issues. You build AI first repeatable patterns that scale to a growing number of customers and data sources

Skills

• 6-8+ years of product management experience owning outcomes in healthcare data, integration platforms, or clinical data operations
• Deep working knowledge of healthcare data: claims, pharmacy, labs, enrollment, provider networks, and medical records
• Experience working directly with enterprise customers or partners on data delivery, quality, and technical coordination
• Experience in health-tech involving payer, provider, or value-based care data operations
• Managed multiple concurrent integration efforts and can keep a growing portfolio moving
• Build infrastructure that scales and think in terms of patterns and systems
• See AI as essential to data operations, not optional, and have experience using it to investigate, validate, and scale work that would otherwise require manual effort
• Thrive in an empowered product organization and can drive a roadmap with limited direction

Benefits

• Competitive base salary and equity opportunities
• Performance-based bonus program
• 401k matching
• Regular compensation reviews to recognize and reward exceptional contributions
• Comprehensive medical, dental, and vision coverage
• No-Meeting Fridays
• Monthly company holidays
• Access to mental health resources
• Generous flexible time-off policy
• Remote-first culture that supports collaboration and flexibility
• Learning programs
• Mentorship
• Professional development funding
• Regular performance feedback and reviews
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents

Company Overview