Real Estate Virtual Assistant - Philippines or South Africa

VA Job Description: Our client is a Real Estate Agent in New Jersey that is seeking an individual who embraces opportunity and is committed to extraordinary customer service - to their clients and their colleagues. We are seeking someone who is capable of implementing and managing multiple real estate systems and projects with minimal supervision. This person has a high degree of creativity, organizational skills, attention to detail, and consistent communication. The right candidate thrives in a fast-paced environment to support the team in managing the client experience and will take on a wide variety of challenges and provide creative solutions. The ability to adapt to a constantly changing environment and shifting priorities is a must in a successful candidate.

Responsibilities

• Build, implement, and manage all systems for sellers, buyers, rentals, lead generation, database management, information management, and back-office support
• Social Media & Email Marketing, including all social media platforms
• Transaction management: Oversee all contracts through closing. This includes acting as a liaison between real estate agents, clients, attorneys, mortgage brokers, inspectors, etc. during the process of a transaction to effectively manage the administrative tasks involved from contract to close.
• Document management, including ensuring compliance with office, helping with e-signatures, and assistance with contracts.
• Create and maintain an operations manual that documents all systems and standards
• Responsible for coordinating activities related to listings: validating info, inputting listings in Multiple Listing Service (MLS) system, submitting commission invoices, preparing marketing, managing signs & lockboxes
• Responsible for appointment preparation including generating Comparative Market Analysis for Listings & Sales Comparisons for Buyers
• Responsible for assisting with client events including but not limited to planning, day of coordination, set up & follow up.
• Database & client management including but not limited to house anniversary, birthdays, holiday cards, closing gifts & client events
• Responsible for helping lead agent or showing assistant by scheduling and arranging showings as well as sending buyers/agents any relevant info or MLS attachments prior
• Responsible for Open House coordination, set up & follow up

Qualifications

• Prior experience as a Real Estate VA
• Social Media marketing experience required
• Must have the ability to quickly shift focus and prioritize
• Working knowledge of the following systems: Lofty CRM, Fello, Canva, Google Suite, Docusign, Facebook, Instagram
• Strong written and verbal communication skills
• Marketing skills - social media, print, and web-based
• Sales skills - Cold calling leads
• Exceptional organizational and project management abilities
• Great ability to focus
• Concerned about doing things the right way
• Calm under pressure
• Learning-based
• Service-based attitude
• Proven ability to succeed
• Customer Experience attitude
• Growth Mindset
• Thought Leader
• Strong verbal and written English skills

Sample tasks needed help with:

• Create marketing flyers using Canva
• Send out Holiday/Anniversary Cards to Clients
• Operations Manual for Real Estate Business
• Email blasts/Newsletters
• Create Social Media Templates/Content on Canva
• Assist in the creation of marketing materials such as newsletters, blog posts, and promotional campaigns.
• Manage Email lists and subscriptions.
• Maintain and update CRM systems (Lofty CRM)
• Send Reminder/Follow-up communication for all transactions (transaction coordination templates/automation)
• Assist in planning virtual events, webinars, workshops or online conferences.
• Learn DocuSign – to send forms to buyers, sellers, tenants after buyer consults and listing presentations.
• Input new leads, contacts, and client info.
• Track interactions with clients
• Perform general admin duties such as data entry, file organization, and document preparation.
• Assist with project coordination and task management.
• Research and gather data as required.
• Adapt to additional tasks and responsibilities assigned.
• Emails for testimonials to clients who have not submitted them.
• Questionnaires for new clients (pre-buyers’ packet and pre-sellers packet)- helps learn about the client and we can send to gather info before we schedule zooms.

Programs Being used:

• Lofty CRM
• Fello
• Google (G-suit products, google drive, email, forms, sheets, word documents)
• Microsoft Word
• Canva
• DocuSign

Apply tot his job Apply To this Job