Senior Manager, Client Success

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. As our Senior Manager of Client Success, you will serve as a trusted advisor and reliable advocate for clients, overseeing the client experience throughout the full revenue cycle.

Requirements

• Bachelor's degree in healthcare administration, business, or related field (Master’s preferred)
• 7+ years of experience in revenue cycle management, healthcare operations, or client success roles
• Physician billing experience in specialty groups preferred; radiology, surgical, primary care, and/or others
• Strong knowledge of RCM processes, including billing, coding, claims management, and reimbursement
• Excellent communication, interpersonal, problem-solving, and leadership skills
• Proficiency in utilizing and optimizing EMR systems such as eClinicalWorks, NextGen, Epic, or Meditech
• Excellent written and oral communication skills (including presentation experience) required
• Advanced computer skills including knowledge of patient accounting systems, analytic tools, and Microsoft Office Suite
• Strong track record in managing multiple clients and priorities effectively
• Demonstrated success in performance monitoring, revenue optimization, and process improvement
• Strong analytical skills with experience in financial reporting, KPI tracking, and revenue performance analytics
• Familiarity with healthcare compliance regulations such as HIPAA, CMS guidelines, and payer requirements

Benefits

• Competitive benefits package

Originally posted on Himalayas