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SDR Manager

Work from home Full-time role Hiring

*THIS ROLE IS OPEN TO CANDIDATES IN THE GREATER NEW ORLEANS AREA OR CANDIDATES WHO ARE WILLING TO RELOCATE* - HYBRID ROLE IN THE NEW ORLEANS HQ - RELOCATION ASSISTANCE OFFERED

About Us

Prokeep is an Order Engine on a mission to empower distributors to win by turning every customer interaction into an order opportunity.

Trusted by 8,000+ distributor locations and 40,000+ users, Prokeep makes it easy for over 3 million contractors, technicians, plumbers, electricians, mechanics, and other skilled professionals to order parts, troubleshoot issues, and generally, get what they need and get on with their day.

Built for the $100+ billion distribution market, Prokeep eliminates missed opportunities caused by busy phone lines, scattered customer data, and passive sales habits. By centralizing communication and enabling proactive outreach, we help teams take more orders from any channel and get more orders by driving demand—fueling growth, stronger relationships, and greater impact across the supply chain.

Having recently secured a $25M Series A investment, we’re poised for rapid growth and innovation. If you're passionate about tackling complex challenges in a collaborative, fast-paced environment while contributing to an often-overlooked yet vital sector of the economy, we’d love to have you on board.

Let’s shape the future together—one order at a time!

Prokeep Values

Build Together. – Collaboration, camaraderie, and customer-focus are core to how we collectively work and win.

Own It. – Persistence and personal growth drive the results - and the rewards! - that we can all enjoy.

Be Humble. Be Human. – Respect and authenticity allow us to build meaningful and lasting relationships.

Have Fun! – Positivity, perseverance, and a bit of laughter all allow us to make an impact while enjoying the rollercoaster!

Your Mission

Prokeep is looking for an experienced outbound Sales Development Manager to help build and grow a team of Sales Development Reps. You will be responsible for hiring, training, coaching, and motivating the team, while also being a mentor helping to facilitate their career progression. You will work closely with senior leaders across a variety of departments including Sales, Marketing, Product, and Operations as you build and improve on outbound SDR processes that will drive the attainment of our SDR teams' revenue goals while embodying company culture & values. 

It is critical that you are a leader that leads by example.  You need to be willing and wanting to join the team in call blitzes, working accounts and leading by demonstrating what good is.   

Primary Responsibilities

  • Hire, train, and optimize a team of SDRs responsible for prospecting new business opportunities while striving to Have Fun daily 

  • Drive outbound lead activity and generate qualified opportunities through creative outreach techniques and strategies, encouraging your team to Own It

  • Manage daily, weekly, and monthly KPIs and metrics to validate individual and team performance

  • Provide daily coaching and support with the goal of developing the sales skills of the team, ultimately developing individual careers and creating an environment for growth -Be Humble. Be Human.

  • Work closely with the sales management to ensure lead quality, quantity, and proper follow-up and align pipeline to needs of sales organization

  • Provide detailed reporting on team's activities and performance as well as accurate forecasts to management

  • Be the primary liaison and work closely with Marketing and Sales Ops to Build Together and ensure a smooth flow of information and reporting throughout the Marketing/Sales life cycle

Qualifications

  • Must be willing to work out of our New Orleans office, relocation package available

  • 2-4 years of experience as an outbound SDR Manager, in a fast paced SaaS sales organization

  • 1+ year as a top performing SDR 

  • Enterprise SDR experience  is important 

  • Experience building and managing a team of 4+ SDRs

  • Proven success developing outbound SDR strategy and processes

  • Experience establishing KPIs and metrics for success

  • Experience generating strong revenue growth from outbound efforts

  • A positive, self-starter attitude and consistent performance history of quota achievements

  • Experience in leveraging CRM software, preferably HubSpot, to manage a high performing team

  • Supporting marketing in the writing of scripts and email sequences

  • BONUS: Seed to Series C Start-up SaaS sales experience or knowledge of wholesale distribution

Why Prokeep?

At Prokeep, we offer a dynamic, passionate, and collaborative work environment where innovation thrives. Here’s what you can expect:

  • Competitive Compensation: (90K-105K base/127K-142K OTE) Reflecting your expertise and impact.

  • Relocation Assistance: Relocation package offered to those willing to relocate to the greater New Orleans area.

  • Equity Package: Your success is our success—share in the growth you’ll help create.

  • Comprehensive Benefits: Health, dental, vision, life, short & long-term disability, 401(k), and employee assistance program (EAP).

  • Flexible PTO: Recharge and refocus with the flexibility to manage your time with no preset limits

  • Continuous Growth: Yearly education stipend to support your professional development.

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