See all roles

ITSM-Atlassian Administrator

Work from home Full-time role Hiring

JOB SUMMARY:

Lone Wolf is looking for a Atlassian Administrator & IT Specialist to assist the IT Service Management team for our offices across US, Canada, Colombia and the Philippines. The ideal candidate will collaborate with cross-functional teams to enhance Jira workflows, particularly in Problem, Incident, Change, and Release Management, while ensuring adherence to ITIL best practices

KNOWLEDGE/SKILLS/ABILITIES

  • Administer, configure, and maintain Atlassian environments, including workflows, permissions, schemes, and dashboards.
  • Develop, implement, and support custom scripts and automation for Jira integrations with third-party applications, including but not limited to Power Automate, Outlook, Power BI, and other internal tools.
  • Design and manage REST API integrations to enable data flow between Jira and various business applications.
  • Demonstrates strong time management skills, working quickly and efficiently to handle competing priorities effectively.
  • Collaborate with teams to understand business needs and suggest improvements to Jira workflows or integration solutions.
  • Substantial experience building Problems, Incident, Change and Release management workflows for a fast-growing company.
  • Knowledge of ITIL best practice process framework
  • Minimum English Level B2
    • Apply to this Job
    Apply

    You might like

    Cookie Crew

    Work from home Full-time role

    ITSM Release Associate

    Work from home Full-time role

    In-Person Doula, Level I & II

    Work from home Full-time role

    Software Engineer (React + Java)

    Work from home Full-time role

    Cookie Crew

    Work from home Full-time role

    In-Office Certified Lactation Consultant I & II

    Work from home Full-time role

    Software Developer IV (.Net)

    Work from home Full-time role

    Cookie Crew

    Work from home Full-time role

    In-Home Certified Lactation Consultant I & II

    Work from home Full-time role

    Software Developer III (ROR)

    Work from home Full-time role

    Experienced Data Entry Professional – Part-Time Weekend Role (Remote Work Opportunity)

    Work from home Full-time role

    Customer Service Representative (Work from Home) at blithequark

    Work from home Full-time role

    Ticket & Gate Operations Specialist – Customer Service Champion – Entry‑Level Airport Experience Representative – arenaflex

    Work from home Full-time role

    Maintenance Technician

    Work from home Full-time role

    Need Tutor (Bernardsville, NJ) in Bernardsville, NJ

    Work from home Full-time role

    Director, product partnerships

    Work from home Full-time role

    Experienced Customer Support Representative – Work From Home Opportunity with arenaflex

    Work from home Full-time role

    Experienced Remote Data Entry Specialist for Dynamic Team – Full-Time Opportunity with Comprehensive Benefits

    Work from home Full-time role

    Drug Safety Specialist

    Work from home Full-time role

    Experienced Data Entry Clerk – Remote Opportunity for High-Quality Data Management

    Work from home Full-time role