Account Manager
Role Description
This role offers a fantastic opportunity to support Customer Accounts in Oxfordshire - home to Europe’s largest technology cluster, while focusing on maintaining and building strong relationships through visits to customer sites within the UK research campus. This flexible role blends home office and field-based work, allowing you to collaborate with customers and internal teams to create meaningful solutions. You'll build client trust through consistent, transparent engagement.
- Support a significant investment aimed at strengthening the Account Management team and accelerating revenue growth
- Nurture client relationships, ensuring customer satisfaction, retention, and business growth
- Oversee a diverse portfolio of customers in the pharmaceutical industry
- Identify trends and uncover new opportunities to drive sales and enhance competitive advantage
- Demonstrate strategic agility in managing customer relationships and projects
- Optimize your territory to maximize customer visits
- Leverage local, cross-functional, and external contacts to achieve targets
- Execute sales strategies and generate insightful sales reports
- Play a key role in driving the company’s business growth
Qualifications
- Proven expertise in a complex sales environment, with a solution-based selling approach involving multiple stakeholders in the purchasing decision
- Bachelor's degree in a science-related discipline is preferred but not essential
- Solid experience in B2B sales
- Strong understanding of the company’s products, promotions, services, and solutions for customers
- Broad knowledge of the pharmaceutical product and service portfolio is highly desirable
- Fluency in English (oral and written) is essential; proficiency in one or two additional languages is highly desirable
- Skilled in building mutually beneficial relationships and leading strategic conversations with customers
- Excellent communication, organizational, and time management skills, with the ability to work independently
- Proactive, inspirational, and team-focused
- Experience with C4C, SAP, and Microsoft Teams is preferred
- A driving license is essential
Company Description
Avantor is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve.
- Global infrastructure strategically located to support the needs of our customers
- Serves more than 225,000 customer locations
- Extensive access to research laboratories and scientists in more than 180 countries