[Remote/WFM] Transportation Representative NOC IB
We're building our team and are looking for a creative Transportation Representative NOC IB! This Remote position offers an immediate start for the right candidate. This position requires a strong and diverse skillset in relevant areas to drive success. The salary for this position is set at a competitive salary.
Â
Â
Description The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements Basic Qualifications Qualitative Requirements à Graduation in any specialization from a recognized university. à Excellent communication skills (written and verbal) in language. à Ability to communicate correctly and clearly with all customers à Good comprehension skills  ability to clearly understand and state the issues customers present à Ability to concentrate  follow customers issues without distraction to resolution à Work successfully in a team environment as well as independently à Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer à Excellent typing skills à Demonstrates an ability to successfully navigate websites à Demonstrates a proficient knowledge of email applications Preferred Qualifications  Logistics background and Experience in similar role * Proficient in Excel Company - ASSPL - Telangana Job ID: A2837929 Apply Job!Â
Simple Application Process
Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!
apply to this job