Remote Prior Authorization Pharmacy Technician

Job Title: Remote Prior Authorization Pharmacy Technician Pay: $18.75 an hr | Bi-weekly Job Type: • Remote Shift Options: • Training schedule is approximately three weeks starting 03/31/2025, Monday to Friday 8:00am - 4:30pm CST, then schedule will be assigned: Expected shifts to be 8 hours per day, Monday through Friday between 8am CST and 12AM CST, with potential weekend requirements. Remote Prior Authorization Pharmacy Technician Overview: • The Tech I Prior Auth takes in-bound calls from providers, pharmacies, members, etc providing professional and courteous phone assistance to all callers through the criteria based prior authorization process. • Maintains complete, timely and accurate documentation of reviews. • Transfers all clinical questions, escalations and judgement calls to the pharmacist team. • The Tech I will also assist with other duties as needed to include but not limited to: outbound calls, reviewing and processing Prior Auth’s received via fax, portal requests, monitoring and responding to inquiries via department mailboxes and other duties as assigned by the leadership team. • This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process. • Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist. Remote Prior Authorization Pharmacy Technician Qualifications: • Minimum (1) year experience required in a customer service position with *high volume call center* experience in healthcare, social services, or a similar service position. • This is an absolute requirement. • Please ensure call center experience is clearly listed on resumes. • At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function. • Advanced computer skills including word processing and spreadsheet utilization. • Excellent customer service skills (written and verbal) a must. • Required: Verifiable High School diploma or GED. • Preferred: Associate Degree or Bachelor’s Degree: If neither degree held, then equivalent years of work experience. Remote Prior Authorization Pharmacy Technician Benefits: • Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance. • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates. How to Apply: If you are interested in this position, please apply OR submit your resume to: Saw Hlaing | [email protected] | 412-790-5425 Apply Job!