Hostess and Cashier

JOB DESCRIPTION Host (ess) SUMMARY OF POSITION: Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and a quality work environment as directed by General Manager or Manager on Duty. POSITION ACTIVITIES AND TASKS • Reports to work well groomed, in proper and clean uniform and practices good personal hygiene. • Uses greeting, seating, and waiting list procedures. • Maintains cleanliness standards and stocks for the reception area and restrooms. • Accurately processes all guest checks with no cash overages or shortages. • Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. • Provides assistance to pantry maintenance and pre-rush organization. • Provides assistance to all servers and bus persons in order to execute Perkins service standards. • Utilizes proper cash handling procedures to execute cash and non-cash transactions, counting change, security precautions, and cash accountability. • Ensures that the cash register and cash register area are stocked with all needed items. • Communicates with Manager on Duty and co-workers regarding product/service deficiencies, equipment, safety problems, etc. • Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness. • Has sufficient knowledge of menu to execute suggestive selling techniques with all guests. • Maintains cleanliness of bakery cases and restocks. • Has sufficient knowledge of bakery products to execute suggestive selling techniques and sampling programs with all guests. • Bags/boxes any products according to standards. JOB REQUIREMENTS Host (ess) PHYSICAL REQUIREMENTS: • Must have high level of mobility/flexibility. • Must be able to work under heavy stress/pressure during peak times. • Must be able to communicate with guests. • Requires occasional reaching, bending, pushing and pulling. • Exposure to heat, steam, smoke, cold and odors. • Requires continual standing and walking. SUPERVISION RECEIVED: • Receives direction and training from the General Manager as to specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: • Basic skills such as sanitation, safety, and customer service can be taught through in-house training. EXPERIENCE REQUIRED: • None Job Types: Full-time, Part-time Pay: $11.00 - $15.00 per hour Benefits: • 401(k) • 401(k) matching • Employee discount • Flexible schedule Shift: • Day shift • Night shift Work Location: In person Apply Job!