Customer Service Call Center Representative - Sales (Work From Home)

Employer Industry: Telecommunications Why Consider This Job Opportunity... • Salary starting at $16.40/hr, with potential earnings up to $3,000 in monthly commissions if sales goals are met • Comprehensive benefits package including Medical/Dental/Vision coverage and 401(k) plan • Paid training and resources to support success in the role • Generous Paid Time Off and Holidays, with at least 23 days of vacation each year • Employee discounts up to 50% on eligible mobility plans and accessories • Opportunities for career advancement and ongoing training on the latest technology and services What To Expect (Job Responsibilities) • Provide solutions to prospective and existing customers to enhance their service experience and drive satisfaction • Handle new service requests and address existing customer needs, including billing and technical support • Identify upsell opportunities and recommend the latest technology and services • Simplify customer billing explanations and perform basic troubleshooting for service issues • Maintain customer records and utilize multiple tools and systems for service inquiries What Is Required (Qualifications) • Previous call center or customer service experience • Flexibility to work any schedule during operational hours, including evenings, weekends, and holidays • Reliable internet service and a dedicated work area to support business needs • Ability to comply with organizational security and performance standards • Must be available and accountable to work during established schedules How To Stand Out (Preferred Qualifications) • Experience with sales in a customer service environment • Familiarity with telecommunications products and services • Strong problem-solving skills and ability to troubleshoot technical issues • Excellent communication skills and ability to build rapport with customers • Experience in a fast-paced call center environment #Telecommunications #CustomerService #SalesGoals #CareerOpportunity #RemoteWork At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!