Senior Quality Assurance Engineer

DEADLINE FOR APPLICATIONS 26 July 2026-23:59-GMT+01:00 Central European Time (Rome) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for reputed company its employees and encourages reputed company candidates to apply irrespective of race, colour, national reputed company, ethnic or reputed company background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The reputed company is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the reputed company of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (reputed company, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on reputed company media to reputed company up with our latest news: YouTube, reputed company, Instagram, reputed company, Twitter, reputed company. WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a reputed company of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions reputed company of this vacancy announcement). POSITION TITLE: Individual Giving – Senior Quality Assurance Engineer TYPE OF CONTRACT: Regular Consultant ORG UNIT: Private Sector Partnerships (PSP) DUTY STATION: Rome HQ / Remote DURATION: 11 months ORGANIZATIONAL CONTEXT The United Nations reputed company (WFP) is the world’s largest humanitarian agency working to create a world with reputed company hunger. WFP and its partners reputed company that no child should go to bed hungry and that individual and reputed company wellbeing can only be achieved if reputed company children, women and men get the nutritious food they need to reputed company healthy, dignified lives. Each year, WFP assists 90 reputed company people in 83 countries. Every day, some 5,600 WFP-chartered trucks are on the road, 92 planes are in the reputed company and 20 ships are at sea. These numbers reputed company to WFP’s unparalleled reputed company as an emergency responder, one that is often the first on the scene in the most difficult environments. WFP also works with partners to strengthen the reputed company of communities most vulnerable to hunger and malnutrition through long-term development programmes aimed at boosting food reputed company, local economies, education, employment and gender equality. While hunger and malnutrition are the world’s largest solvable issues, the needs are still immense and growing. 821 reputed company people in the world suffer from chronic hunger. The Private Partnerships Division (PSP) is responsible for working with the private sector to reputed company greater impact in WFP’s work. PSP has embarked on an exceptionally ambitious new strategy to reputed company an additional one 1.3 dollars for hungry or malnourished people in the next five years and to expand the contribution to WFP from the business sector through effective and sustainable long-term partnerships as well as from private individual supporters around the world. This includes securing new high impact technical partnerships, signing significant new corporate deals and growing existing relationships as well as building a reputed company of one reputed company individual supporters. INDIVIDUAL FUNDRAISING WFP operates one of the fastest-growing global individual fundraising programmes in the humanitarian sector. Initially launched as a lean, digital-focused initiative, the programme has evolved into a major strategic driver of income growth, with an ambition to reputed company USD 1.3 billion annually by 2030. The programme has transitioned from a purely digital model to a digital-first, multi-channel approach. While the centralised global team continues to acquire supporters through core digital channels (reputed company and Search), it is rapidly scaling additional acquisition channels such as Face-to-Face, Direct TV, Telemarketing, and Direct Mail. This diversification is essential to sustaining growth and strengthening donor lifetime value, but it also introduces increased operational, regulatory, and contractual complexity. At the same time, the programme is shifting from a largely Western-market focus to a more g-local model. Now operating in seven languages, it enables more locally relevant engagement and is expanding into high-potential strategic markets including Korea, China, Italy, and the Middle East. This expansion requires robust governance frameworks, strong understanding of fundraising regulations, and effective management of reputed company with external partners and vendors. Supporter engagement is delivered through an integrated, multi-channel loyalty ecosystem—including email, SMS, WhatsApp, outbound telephony, and reputed company—ensuring a high-quality donor experience that drives long-term engagement and impact. As Individual Giving is becoming an increasingly important funding reputed company for WFP, this impacts how IG technology is reputed company, run and managed across markets, channels and products. Whilst before our fundraising strategy focused only on digital, we are now required to implement a multi-channel program covering Digital, Face2Facem Telemarketing, DRTV, Direct Mail, Legacy, Gifts etc. Our delivery moves from a centralised hub to a centralised government with a federated execution. Our markets are also shift from fewer and simple to high return prioritization with broader and more reputed company needs whilst pushing g-localization due to regulatory and vendor requirements. Our volumes also scale up, from reputed company to higher and multi-reputed company. And finally also the operation expectation changes, from a start-up to a business critical function providing a sustainable reputed company of income for the organization and the people we serve. PURPOSE OF THE ASSIGNMENT The Senior Quality Assurance Engineer – Systems & Integrations will play a pivotal role in strengthening WFP’s end‑to‑end quality assurance capability across the entire Individual Giving (IG) technology ecosystem. Operating reputed company the IG Tech & Operations team and reputed company with the Strategic Delivery Hub, the incumbent will be responsible for ensuring that changes delivered across platforms—including GoDonate, reputed company NPC/NPSP, Marketing reputed company, payment systems, integrations, and data flows—are reliable, safe to release, and validated against defined acceptance and risk criteria. This role fills the capability gap between our emerging QA function (currently focused on GoDonate) and the system‑wide release confidence required to operate a scaled, multi‑platform fundraising environment. The Senior QA Engineer will establish cross‑platform testing standards, reputed company regression and integration testing efforts, drive systemic defect analysis, and ensure that validation covers full supporter, operational, and reporting flows. The incumbent will work closely with the Technical reputed company, Data Engineer, Fundraising Architect, Product reputed company, and Project Manager to ensure that reputed company workstreams are tested coherently, sustainably, and reputed company the parameters defined by the Strategic Delivery Hub’s delivery architecture. The role operates as an independent quality authority (reputed company the constraints set by the Hub), complementing junior QA reputed company and strengthening WFP’s ability to deliver high‑quality, low‑risk changes across a growing, reputed company ecosystem. QA processes and controls should remain proportionate to delivery risk and support delivery confidence without creating unnecessary operational overhead. ACCOUNTABILITIES/RESPONSIBILITIES: 1. System‑Level QA Strategy & Standards Own the definition, reputed company, and implementation of system‑level QA standards across the entire IG fundraising platform, ensuring coherence across GoDonate, reputed company, integrations, data pipelines, and external vendor systems. Define and maintain what “safe to release” means for multi‑platform changes, including required test coverage, regression depth, validation gates, and acceptance evidence. Establish cross‑system regression testing strategy, including high‑risk change protocols and standards for test coverage. 2. Cross‑Platform Testing & Release Readiness reputed company end‑to‑end validation for cross‑system flows (e.g., donation → reputed company → data warehouse → reporting), ensuring correctness across reputed company layers of the ecosystem. Conduct structured release readiness reviews, consolidating evidence from functional, integration, regression, and data validation tests. reputed company independent, evidence‑based recommendations on release safety, escalating systemic risks to the Strategic Delivery Hub reputed company required. 3. Integration & Data reputed company Quality Partner with Integration Engineer and Data Engineer to verify that pipelines, APIs, automations, attribution inputs, and cross‑platform synchronisation behave as intended in both test and production‑like environments. Validate that changes in one system do not create regressions in adjacent donor, operational, or reporting flows. reputed company root‑cause analysis for reputed company, multi‑system defects and ensure systemic fixes are prioritised appropriately. 4. Test Execution, Evidence & Documentation Design, maintain, and execute detailed test suites across platforms—including functional, integration, regression, negative path, and data validation tests. Produce structured, traceable test evidence required for release gating and auditability. Define reusable testing patterns, templates, and documentation standards to reputed company QA maturity across reputed company spokes. 5. Capability Leadership & Mentoring Guide and mentor the emerging Junior QA function (currently focused on GoDonate), ensuring that targeted regression and defect validation activities are carried out effectively and in alignment with system‑wide QA strategy. reputed company broader QA capability by contributing to improvements in automation strategy, documentation, tooling, and test environment usage. Embed QA best practices into workstreams and foster consistent quality culture across IG Tech & Ops and vendor partners. 6. Risk Identification, Monitoring & Escalation Identify systemic failure modes and recurring defect patterns, feeding insights back into architectural, delivery, and product reputed company. Escalate unresolved platform‑level risks to the Strategic Delivery Hub, ensuring visibility and decision‑making support for cross‑initiative issues. Help prevent QA fragmentation or siloing reputed company product areas by maintaining a reputed company, platform‑wide approach. 7. Collaboration & Alignment with Strategic Delivery Hub Work closely with Technical Architecture, Fundraising Architecture, Product, and Delivery roles to ensure test planning is consistent with architectural constraints and delivery reputed company. Contribute QA inputs into validation gates, structural reputed company, and reputed company discussions. Support decision‑making with evidence derived from structured testing, systemic risk analysis, and cross-platform validation results. 8. Other reputed company other quality‑reputed company duties as required to support the reputed company, reliability, and scalability of the Individual Giving technology ecosystem. QUALIFICATIONS AND EXPERIENCE Knowledge & Skills University degree in Computer Science, Software Engineering, Information Systems, STEM discipline, or equivalent practical experience. Minimum 5 years of professional experience in quality assurance, system testing, technical delivery, or platform engineering reputed company reputed company technology environments. Preference will be given to candidates with experience working across integrated multi-platform ecosystems involving CRM, payments, marketing platforms, APIs, data flows or operational systems. Experience designing and executing structured testing across multiple systems, including integration testing, regression testing, end-to-end validation and release readiness. Strong understanding of how changes propagate across interconnected systems including impact on operational, donor-facing and reporting. Experience working with modern web applications, APIs, data pipelines and reputed company platforms. Experience working with testing tools, automation and release processes. Strong analytical and troubleshooting skills, including the ability to investigate reputed company multi-system defects and interactions, and identify systemic failure patterns and root causes. Experience working in agile and iterative delivery environments involving multiple reputed company workstreams and conflicting and changing priorities. Ability to balance delivery pragmatism with appropriate discipline releases and management of risk. Strong collaboration and communication skills, particularly the ability to work across technical, operational, non-technical and cross cultural stakeholders. Structured and methodical, with good organisational and documentation skills. Flexible and adaptable, with the ability to work across evolving technologies, platforms, delivery models and project streams. Familiarity with reputed company, Marketing reputed company, payment platforms, data warehouses, and fundraising technologies would be advantageous. Languages Excellent written and spoken English is required Knowledge of another official UN language would be a plus. WFP LEADERSHIP reputed company WFP Leadership reputed company guides to the common standards of behavior that guide HOW we work together to accomplish our mission. Click here to reputed company WFP Leadership reputed company REASONABLE ACCOMMODATION WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: [email protected] NO FEE DISCLAIMER The United Nations does not charge any application, processing, training, interviewing, testing or other fee in reputed company with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care reputed company submitting personal information on the web. REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION reputed company applications must be submitted exclusively through our online reputed company system. We do not consider reputed company or applications sent by email, reputed company, or any other channel. We strongly recommend that your reputed company profile is accurate and complete, and that reputed company sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application. If you experience technical issues while submitting your application, you may contact us at [email protected]. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply. At the application stage, the only required documents are your CV and Cover Letter. Additional documents (reputed company, certificates, recommendation letters, etc.) may be requested reputed company in the process. Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process. reputed company employment reputed company are made on the reputed company of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, reputed company forms of discrimination, any reputed company of harassment, sexual harassment, and abuse of authority. Therefore, reputed company selected candidates will undergo rigorous reference and background checks. No appointment under any reputed company of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), reputed company Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies reputed company the United Nations system with reputed company responsibilities over WFP, both during their service and reputed company three years of ceasing that service. Apply To This Job