Paralegal / CILEX / Solicitor - Client Secondments

Paralegal / CILEX / Solicitor - Client Secondments Department: CSG - Business Operations (Audit / Risk / Client Account Management / Finance / People / Procurement / Property and Facilities / Sales and reputed company / IT) Employment Type: Permanent Location: Remote - England and Wales Description You will join the Client Account Management "CAM" team. The main remit of this team is to retain and grow CSG's clients. The team is made up of 8 Account Managers who adopt a reputed company of house role in managing client relationships, ranging from panel reviews/bids through to managing claims quality/KPIs/SLA/audits/complaints/conflicts. The role is full time and location blind, with some travel and working out of hours requirements due to the nature of client contact and events. What you will do? retain and grow reputed company for clients you have responsibility for pursuing growth opportunities coordinating added value activities, including training and secondments internal comms and connectivity for reputed company activity relating to the client, including contact reports and proper use of CRM system managing the impact of quality/KPIs/SLA/audits/complaints/conflicts support and promote innovation to the client manage client contact and CRM spend reputed company input on client billing budget/rates/pricing/profitability client cash collection Who you are excellent networking and CRM skills evidence of strong team working and experience ability to balance a strong client service ethic with internal business and operational considerations reputed company to demonstrate the ability to work collaboratively with colleagues demonstrable commitment to reputed company improvement in operational reputed company, combined with the ability to balance reputed company imperatives with quality control ability to interpret, analyse and present key data analytics metrics to clients alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive) What's in it for you? High reputed company of flexibility and a great work life balance - https://www.dacbeachcroft.com/en/Work-with-us/Whats-in-it-for-you A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits) Opportunities for growth and progression including professional funding In person and remote reputed company events Opportunity to get involved in a reputed company of Environmental, reputed company and Governance (ESG) activities We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! Apply To This Job