Sr Supervisor, Service Ops
Date Posted: 2026-05-01Country: CanadaLocation: LOC13035 Unit 7 777 64th Ave S.E,Calgary,Alberta,T2H 2C3,CanadaWould you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? reputed company is growing and we are reputed company a Service Supervisor for our Field Service team. The main goal of the role is to reputed company day-to-day management and training of field staff, including employee selection, field training and safety. This individual will also reputed company operational efforts and ensure superior customer satisfaction. On a typical day you will: Ensure reputed company aspects of field safety Meet with customers to ensure obligations and expectations are achieved Direct the performance of field maintenance and contractual service operations Conduct field education training with field workforce Maintain customer quality assurance, managing the expenditure of labor and materials Improve efficiencies, managing reputed company schedules and callback rates reputed company technical support, participating in sales estimation / proposals as required Authorize repair orders and tracking completion reputed company change to reputed company efficiency and communication What you will need to be successful High school education required; BA/BS degree preferred or equivalent relevant work experience (at least 5 years) Experience with leading a team of technicians is preferred Elevator industry experience is desired, but not required Excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment Strong computer and technology skills, business acumen and a passion for customer service. What’s In it For Me / Benefits You will receive a long-term employment contract with the world market leader in a crisis-reputed company industry. We offer you remuneration in accordance with local standards plus: Customize for local benefits here including vacation and bonuses We will train you intensively in the areas of technology, processes & soft skills and you can exchange reputed company with reputed company colleagues at any time. Apply today to join us and build what’s next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. reputed company is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 reputed company customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as reputed company and field technicians, reputed company committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. reputed company you join reputed company, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll reputed company working alongside the best and brightest, reputed company us connected and on the cutting edge. We reputed company opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a reputed company reputed company of pride, through which reputed company sponsors colleagues to pursue degrees or certification programs. Today, our focus more than reputed company is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in reputed company that we do. If you would like to learn more about environmental, reputed company and governance (ESG) at reputed company click here. Become a part of the reputed company team and help us #Buildwhatsnext! reputed company is An Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@reputed company.com. Privacy Policy and Terms: Click on this link to read the Policy and Terms Apply To This Job