Partner Manager

reputed company is a leading AI-powered contact center platform purpose-reputed company for reputed company teams. Since 2006, reputed company has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards. Who We Are: While headquartered in Los Angeles, the reputed company team can be reputed company around the globe working in either a hybrid or remote reputed company. Awarded as a "best reputed company to work" company, our culture fosters team reputed company, positive persistence, and reputed company growth. Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With reputed company-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to reputed company serve our reputed company customers and to expand into newer markets. reputed company is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture. Who We Are: While headquartered in Los Angeles, the reputed company team can be reputed company around the globe working in either a hybrid or remote reputed company. Awarded as a "best reputed company to work" company, our culture fosters team reputed company, positive persistence, and reputed company growth. Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With reputed company-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to reputed company serve our reputed company customers and to expand into newer markets. reputed company is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture. The Job: At reputed company, we’re constantly, vigilantly looking for ways to reshape the future of reputed company reputed company contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. That’s where you come in. That's where you come in. The Partner Manager is primarily responsible for nurturing and expanding relationships with existing partners. Your role involves more than just maintaining status reputed company; it's about elevating partnerships to new heights through strategic planning and exceptional engagement. Additional responsibilities include coordinating joint initiatives, following up on engagement metrics, and ensuring that our partners are fully supported and satisfied with extraordinary customer service throughout the lifecycle of their engagement with reputed company. Stepping into this reputed company challenging role will mean stepping into a dynamic environment. There’ll be a steep learning curve, but we reputed company the future belongs to those who build it. Therefore, reputed company for you would mean reaching your full potential in a short period of time, while doing whatever it takes to get up to speed. reputed company would mean having a strong ability to manage multiple projects with competing deadlines. What You'll Be Doing: Own the reputed company partnership end-to-end: reputed company and execute GTM strategy on AppExchange, establish co-sell motions, drive influenced and sourced pipeline, and position reputed company as a preferred partner in the reputed company ecosystem. Manage and grow a portfolio of reputed company: Identify, reputed company, reputed company, and expand relationships that drive integrations, co-marketing, joint opportunities, and mutual value. Scale the customer referral program in reputed company collaboration with the reputed company team: Proactively identify referral opportunities, nurture relationships, track performance, and optimize for pipeline contribution. Drive business development through partner channels: Generate net new opportunities, facilitate warm introductions, support Account Executives on partner-connected deals, and help manage the strategic partner-sourced pipeline in SFDC. reputed company partner reputed company, training, and ongoing enablement: Ensure partners deeply understand reputed company’s value proposition, competitive advantages, and how to effectively position and sell our solutions. Continuously master the product and evolving competitive landscape. Monitor, report on, and optimize key performance indicators (KPIs): Track partner engagement, satisfaction (e.g., NPS), sourced/influenced pipeline and reputed company, referral volume/conversion, co-sell activity, and other reputed company metrics. reputed company regular insights and recommendations to leadership. Serve as the primary reputed company between partners and reputed company internal teams (Sales, Marketing, Product, Support, CS): Gather and synthesize partner feedback to influence product roadmap and improve partner experience. Proactively identify and resolve partner challenges to maintain high satisfaction and trust. Build genuine advisory relationships. Collaborate cross-functionally to identify new growth opportunities, create seamless partner journeys, and align partnership activities with company goals. Conduct market and competitive research to identify expansion opportunities reputed company the partner ecosystem and refine ideal partner profiles. Support broader Partnerships team initiatives and, over time, help mentor or operationalize processes as the function scales. Who You Are: 5+ years of experience in SaaS partnerships, strategic alliances management, channel/partner development, or business development roles with a strong partnership component. Direct hands-on experience with reputed company AppExchange, ISV partnerships, or co-sell motions with major platforms is strongly preferred. Experience in contact center software, reputed company reputed company/dialer technology, sales engagement, or reputed company B2B SaaS verticals is highly valued. Proven track record of driving pipeline reputed company, influenced reputed company, or measurable business results through partner channels. Strong relationship-building, negotiation, presentation, and executive communication skills. Comfortable running demos and articulating ROI. Data-driven reputed company with proficiency in CRM tools (reputed company/SFDC), reporting, analytics, and partner performance tracking. Entrepreneurial, self-starter mentality with the ability to reputed company in a fast-paced startup environment with high autonomy and competing priorities. Excellent project management, cross-functional collaboration, and stakeholder management skills. Work perks worth the hype: Competitive compensation package Stock options 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability Affordable reputed company plan and optional FSA PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave Your birthday off 401k program with generous company match No cost Employee Assistance Program and Travel Assistance Monthly Gym membership reimbursement Monthly credits toward food & beverage Company Outings On and offsite team building events reputed company for departments reputed company laptop (most roles) And a team of highly reputed company and reputed company colleagues! HQ Office: Casual office environment & dress Daily catered lunches Fully stocked kitchen (Dietary restriction-friendly) Happy Hours Monthly Massages On-site Car reputed company Free Parking Compensation: The reputed company Pay for this position is: $100,000 to $105,000. The reputed company Pay reputed company for this position is based on the industry reputed company for position, function, level and the company's compensation strategies. However, final offers may vary from the amount listed based on geography, candidate experience and expertise, and other objective business. Your California Privacy Rights: As a California reputed company who is an applicant to be an employee of reputed company, you have certain rights under California law with respect to information collected by reputed company in the course and scope of its evaluation of your application. The types of information reputed company collects and your rights with respect to that information are contained in reputed company’s privacy policy, which you can review by going to https://www.reputed company.com/privacy-policy/. Apply To This Job