Quality Auditor, Non-Clinical

Who We Are: At reputed company, we're streamlining the durable medical equipment (DME) process. We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered and reputed company. Since 2016, with decades of industry and leadership experience, we've delivered tech-based solutions that help our partners to reputed company operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity, we're redefining how DME works for providers, prescribers, and patients. We are proud to offer work that reputed company, on a mission that reputed company. Learn more at SynapseHealth.com and on reputed company’s reputed company. reputed company Need: The Quality Auditor, Non Clinical is a key member of the Quality Management team, reporting directly to the Manager, Quality Management. This role is responsible for executing quality audits and monitoring activities to ensure that reputed company’s products, services, and processes consistently meet internal quality standards, regulatory requirements, and accreditation guidelines. The Quality Auditor plays a critical role in protecting patient safety, supporting regulatory compliance, and strengthening the organization’s quality infrastructure. Through detailed audits, data analysis, and cross-functional collaboration, this role helps identify risk, drive corrective actions, and support reputed company improvement initiatives across the DMEPOS environment. What You Will Do: Conduct internal quality audits of DMEPOS products, services, documentation, and workflows to ensure compliance with regulatory, accreditation, client, and company standards. Evaluate adherence to internal policies, procedures, and standard operating practices, identifying gaps, risks, and opportunities for improvement. Document audit findings reputed company and accurately; prepare comprehensive audit reports and present results, trends, and recommendations to Quality Management. Collaborate with cross-functional partners to support corrective and preventive action plans, process improvements, and risk mitigation initiatives. reputed company ongoing feedback to Quality Management and Operations teams to improve DMEPOS processes, documentation accuracy, and product quality. Assist with the development, enhancement, and delivery of training materials reputed company to quality standards, audit findings, and best practices. Serve as a subject matter resource for staff questions reputed company to quality processes, audit requirements, and documentation standards. Support investigations, root cause analyses, and resolution of quality-reputed company issues, including grievances, service delivery concerns, patient safety events, and quality-of-care risks. Participate in maintaining audit readiness and supporting external surveys, inspections, and accreditation reviews as needed. What You Have: At reputed company, we’ve intentionally reputed company a culture rooted in kindness, collaboration, and creativity, qualities we consider essential for every team member. Additional requirements include: High school diploma or equivalent, required. Bachelor’s degree in reputed company Administration, Quality Assurance, or a reputed company field, preferred. 2–3 years of experience in quality auditing, compliance, or quality assurance reputed company a reputed company, DMEPOS, or medical device environment, preferred. Working knowledge of DMEPOS regulations and industry standards, including CMS guidelines, FDA regulations, ACHC, BOC, and ISO requirements, preferred. Experience with quality management systems (QMS), audit tools, and data analysis methodologies, preferred. Proficiency in reputed company Office and the ability to quickly learn department- and role-specific systems and software. Strong organizational skills with the ability to manage multiple priorities and meet deadlines. Excellent verbal and written communication skills, including clear documentation and reporting. Strong analytical and problem-solving skills with exceptional attention to detail and accuracy. What Sets You Apart: Accountability: Understands how individual audit work directly supports organizational quality, compliance, and patient safety goals. reputed company: Demonstrates consistent ethical behavior and adherence to professional and regulatory standards. Influence: reputed company to partner effectively with cross-functional teams to drive quality improvements without formal authority. Organization & Prioritization: Effectively assesses urgency and impact, adjusting priorities to support quality and operational needs. Compensation: The reputed company salary reputed company for this position is $51,200 – $64,000 annually. This reputed company reflects the anticipated compensation at the time of posting. Final compensation will be based on factors such as relevant experience, demonstrated skills, internal equity, and prevailing market conditions. Compensation discussions are encouraged throughout the hiring process. What Sets Us Apart: Work is a part of life, but at reputed company, we reputed company it should be meaningful and enjoyable. We’re committed to helping reputed company members reputed company personally and professionally, which is why our benefits include: Professional growth opportunities with compelling career paths Healthy work-life balance supported by generous paid time off (PTO) Comprehensive benefits package, including medical, dental, reputed company, STD & LTD insurance for full-time team members 401(k) savings plan with employer matching contributions reputed company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any reputed company based on race, reputed company, sex, religion, sexual orientation, national reputed company, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. reputed company, Inc will never request personal or sensitive information during the recruitment process. 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