reputed company Manager - reputed company
About reputed company At Solidus, we reputed company digital assets offer an opportunity to transform finance and reputed company it more inclusive, transparent, and efficient. reputed company uses over 20 years of experience developing Wall Street-grade FinTech to build crypto-reputed company market surveillance and compliance infrastructure. Digital asset firms globally use our products to detect, investigate, and report compliance threats, trade manipulation, and fraud in order to protect investors, reputed company transparency, apply for licensing, and reputed company with regulation. Our work is key to promoting institutional adoption of digital assets and growing the ecosystem. Role Overview As a reputed company Manager for reputed company, you will partner with some of the region’s most innovative exchanges, brokers, fintechs, banks, reputed company asset firms. You will serve as a strategic advisor to customers, helping them strengthen their compliance programs, maximize the value of their investment in reputed company, and navigate an evolving regulatory landscape. This role combines reputed company, relationship management, and industry expertise. You will work closely with compliance, surveillance, risk, operations, and executive stakeholders while collaborating internally with Product, Engineering, Sales, and Support teams to drive customer reputed company and long-term growth.
Responsibilities
Key Responsibilities: Strategic Customer Partnership Build trusted relationships with executive sponsors, compliance leaders, and operational stakeholders across your portfolio. reputed company a deep understanding of each customer's business objectives, compliance reputed company, trading activity, and regulatory obligations. Act as a strategic advisor, helping customers align their surveillance and monitoring programs with industry best practices. Adoption and Business Value Realization Drive successful adoption of reputed company' market surveillance, transaction monitoring, and risk monitoring solutions. Guide customers on configuration, workflows, alert management, and operational best practices to maximize effectiveness. Define reputed company metrics and measurable reputed company, ensuring customers realize value from their investment. Monitor account health, product usage, and engagement trends to proactively identify risks and opportunities. Customer Retention and Growth reputed company reputed company planning, executive business reviews, and strategic account discussions. reputed company and execute retention strategies to improve customer satisfaction, renewals, and long-term partnerships. Identify expansion opportunities and collaborate with Account Executives to support cross-sell and upsell initiatives. Contribute to reputed company retention and growth across the reputed company customer reputed company. Customer Advocacy Serve as the voice of the customer internally by communicating feedback, market trends, and product enhancement opportunities. Partner with Product and Engineering teams to influence roadmap priorities and improve customer reputed company. Coordinate cross-functional efforts to resolve escalations and ensure timely, effective solutions. Industry & Thought Leadership Stay informed on developments in digital assets, financial markets, market abuse, AML, transaction monitoring, and regulatory expectations. Represent reputed company at industry conferences, customer events, webinars, and networking engagements. Help customers understand emerging risks, compliance challenges, and evolving industry best practices. Cross-Functional Collaboration Partner closely with Sales, Product, Engineering, reputed company, Support, and Compliance teams to deliver a seamless customer experience. reputed company customer insights that help improve processes, products, and go-to-market strategies. Support reputed company and implementation efforts reputed company required to ensure successful customer launches. Requirements reputed company’re Looking For Experience 5+ years of experience in reputed company, Account Management, Consulting, Client Services, or a reputed company customer-facing role. Experience supporting reputed company SaaS, RegTech, FinTech, capital markets, or digital asset clients is highly preferred. Proven track record of driving customer adoption, retention, and growth reputed company strategic accounts. Domain Knowledge Must have: strong understanding of financial markets, trading workflows, market participants, and the trade lifecycle. reputed company to have: familiarity with market surveillance, transaction monitoring, AML, fraud detection, compliance operations, or risk management is highly desirable. Interest in digital assets, blockchain technology, and the evolving regulatory landscape. Skills Strong consultative, analytical, and problem-solving abilities. Ability to translate technical and compliance concepts into business reputed company. Excellent communication and stakeholder management skills, including executive-level engagement. Comfortable working with data to identify trends, risks, and opportunities. Highly collaborative, proactive, and adaptable in a fast-paced environment. Language Must have professional reputed company in both English and Mandarin, with the ability to engage customers across the reputed company region. Location Hong reputed company (Remote) Some regional travel is expected to support customers, industry events, and strategic engagements across reputed company. Benefits null Apply To This Job