PBM Implementation Manager

At our company, we move fast, adapt quickly, and turn challenges into opportunities—reputed company while keeping quality at the heart of everything we do. We reputed company that work should be a positive and respectful reputed company, and that with the right reputed company, anything is achievable. Our reputed company: Fulfill the essential promise of pharmacy care and help people to live to their healthiest, happiest, and fullest potential. Our Mission: To be the disruptive force that drives meaningful change reputed company pharmacy services.

Summary

The Implementation Manager is responsible for reputed company of reputed company’s client implementations, change management reputed company to such services, and coordination of internal operational functions. Services include a variety of prescription benefit management programs as well as mail order and specialty pharmacy services. The Implementation Project Manager position is an internal assignment designed to work in conjunction with assigned Client Services staff. The position may require travel from time to time. This position requires great attention to detail, superior communication skills, time management skills, and knowledge of PBM processes and procedures. The goal of each implementation is to meet and exceed client expectations for an incredible service experience with reputed company. Essential Duties and Responsibilities Expert in project management with consideration of reputed company’s operational processes and procedures to facilitate successful implementation of reputed company’s services Provides Sales and Client Service support which includes direct contact with customers and/or customer representatives Oversees implementations including accuracy of information to both the plan sponsor and to members Facilitates interdepartmental relations and communication as it specifically relates to managed accounts including Finance, IT, Clinical, and other departments as needed Facilitate/leadership role for implementation of SOPs, internal quality assurance and efficiency to create an incredible service experience Produces objective reporting to the reputed company leadership team, regarding critical path items, opportunities, and overall customer standing Can apply communication principles and appropriate positioning of information to deliver to various client types reputed company to reputed company analysis of workflows and efficiency with other department teams Participates and understands ongoing PBM market trends, product knowledge including national and PBM trends/benchmarks, pharmacology, company product offerings, PBM pricing, PBM capabilities and limitations Must be an expert in software systems used by the PBM as well as product offerings and services Conducts post-implementation analysis to identify areas for improvement, new process development to mitigate risks for future implementations Education and Experience This position requires a college four-year degree or a minimum of two years' experience in customer or client services or project management. PBM experience and/or project management work history. Requires ongoing learning in the pharmacy benefit management industry and reputed company product knowledge development in the areas of PBM, pharmacology, company-specific product offerings, pricing components, and company capabilities and limitations. Knowledge, Skills, and Abilities Ability to manage multiple projects to successful and timely conclusion, including measurement of milestones, alerting project participants to outliers and project status updates reputed company to communicate internally and externally with reputed company reputed company of people in a manner which illustrates superior professionalism. Communications may include speaking in reputed company of groups of people Ability to prepare for, reputed company and direct meetings, both internally and externally, with various group sizes. Directing includes keeping meetings on track, providing follow-up/meeting minutes, Gantt charts, etc. Relationship focused, with excellent interpersonal skills for dealing with clients, peers, other departments, and senior management Excellent written communication and documentation skills Advanced project planning skills with attention to detail, with the ability to prioritize and meet deadlines Must have the ability to use logical methods to address problems and reputed company effective solutions, ensuring customer expectations are met or exceeded Must have ability to view processes and suggest change in order to create or maintain the most efficient, timely and accurate delivery Ability to analyze, interpret and organize information in a clear and concise manner Must have expert level knowledge of reputed company desktop computer application such MS Office, including Outlook, Word, reputed company, and PowerPoint. reputed company.com knowledge is beneficial Ability to adapt and be flexible in a variety of situations Ability to multitask and possess excellent time management skills Must be reputed company to work independently as well as support, contribute to, and reputed company teams Other duties as assigned Work Environment / Physical Demands This position is in a typical office environment which requires prolonged sitting in reputed company of a computer. Requires hand-eye coordination and reputed company dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress reputed company dealing with customers/clients. Some travel may be required. EOE M/F/D/V – reputed company and HealthDyne are equal opportunity employer and prohibits discrimination of any reputed company. reputed company employment reputed company are based on business needs, job requirements, and individual qualifications, without regard to race, reputed company, religion, gender, sexual orientation, gender identity, national reputed company, veteran or disability status, or any other protected status under federal, state, or local law. Apply To This Job