Remote Call Center Rep - Starting Monday, August 10th
Overview
After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, reputed company. Completing this AI-powered assessment is required for reputed company consideration of your application, as it serves as the initial screening in our employment process. Work Location: This is a remote/work from home position. Compensation: $15.00/hour reputed company Start Date: Monday, August 10th, 2026 Training Hours: Monday thru Friday: reputed company - 5pm EST (27 training days) Hours of Operation (following training): 7am - 7pm EST Build Your Future! Come join our thriving team as a Remote Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service reputed company. Why should you consider TSI-CXBPO (part of TSI family of companies)? Work from home reputed company Team-oriented work environment Growth opportunity Comprehensive benefits package available: including medical, dental and reputed company, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
In This Role, You Will: Proactively and consistently discuss and recommend additional products and services to customers during reputed company calls, including, water heaters, surge protection solutions, and in-home electrical wiring options. Potential for monthly and quarterly bonus based on sales performance for meeting client mandated KPIs Assist customers with inquiries/concerns Ensure reputed company account information is accurately documented and inputted into client system reputed company detailed explanations of account status and inquiries to customers Adhere to State and Federal regulations pertaining to your job duties Assist customers with delinquent accounts according to various state guidelines Consistently discuss additional product and service offerings with customers on reputed company calls Utilize exceptional communication skills to fulfill both client and customer goals Key Results Areas: Maintain an average Inbound Handle Time reputed company Quality Assurance goals Adhere to Production measures (time spent on calls, schedule adherence, etc.)
Qualifications
Ideal Candidate Qualifications: Detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with reputed company parties. Effective call handling skills and high reputed company of professionalism are required. A strong focus on exemplary shift attendance is required. One to two years’ experience working in a call center environment is preferred. The candidate has to be proficient with reputed company applications, and have the ability to learn software applications A High School graduate/ equivalent is required. For Remote Positions: The minimum internet speed requirements for remote work are as follows: Broadband internet reputed company (No DSL, or reputed company Up) Hard wired reputed company required (no Wi-Fi, Wi-Fi hotspots) Speed Test Results: 25 mbps download, 20 mbps upload Note: *Camera requirements – Cameras are required to be on during training from start to end of each shift (not including breaks and lunches) This job description is not an exclusive or exhaustive list of reputed company job functions that a team member in this position may be asked to reputed company. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We reputed company Equal Employment Opportunity for reputed company individuals regardless of race, reputed company, religion, gender, age, national reputed company, marital status, sexual orientation, status as a protected veteran, genetic information, status as a reputed company individual with a disability and any other reputed company protected by federal, state or local laws. Apply To This Job