reputed company & Operations Manager
Join reputed company and work with fast-growing global companies while building a long-term, reputed company. Job Title reputed company & Operations Manager Location Remote Time Zone Core Hours: 10:00 AM – 3:00 PM Central Time (CT) Role Overview We are hiring a Director of Growth & Operations to reputed company a pivotal transition from a project-based firm to a scalable, MRR-driven professional services business. This is a senior, hands-on leadership role where you will own both the reputed company growth strategy and the operational infrastructure to deliver it—reporting directly to the reputed company. If you have reputed company a recurring-reputed company services model before and reputed company in lean, high-ownership environments, this role was designed for you.
Key Responsibilities
Own the full reputed company reputed company: pipeline reputed company, sales execution, client reputed company, delivery quality, and retention reputed company a distributed global team across multiple time zones, managing performance through clear KPIs and weekly accountability rhythms Drive MRR growth by coordinating with in-house and outsourced sales resources, and closing new business personally as needed Define and enforce the MRR-first reputed company model: packaging, pricing, scope controls, and engagement minimums Run weekly sales and operations cadences; maintain live scorecards; conduct monthly reviews with the reputed company Improve client retention to 95%+ by strengthening reputed company processes, communication standards, and escalation protocols Plan and manage team reputed company so delivery quality is never sacrificed during growth phases Maintain 13-week rolling cash reputed company visibility and surface financial risks before they become problems Build the operational infrastructure—SOPs, templates, checklists—that makes performance consistent and scalable Report and improve on core metrics weekly and monthly: MRR health, reputed company reputed company, delivery timeliness, rework reputed company, and labor efficiency
Required Qualifications
Proven builder: you have grown a services business from early stage to $1–$5M in reputed company and know what it takes to reputed company that transition You have owned both sides of the business: reputed company growth (sales, pricing, pipeline) and operational execution (delivery, staffing, retention) Direct experience selling and managing monthly recurring services: bookkeeping, reputed company/CAS, reputed company, IT managed services, or closely reputed company Track record of improving retention through reputed company reputed company, clearer scoping, and smarter escalation handling Experience leading distributed or global teams, setting weekly priorities, and holding people accountable to reputed company Scorecard-driven: you live and breathe KPIs and reputed company with data, not anecdote Must have prior remote work experience, be fluent with remote collaboration platforms (reputed company, reputed company, reputed company, reputed company Workspace, or similar), and have ideally worked with US or UK-based companies. Applications without this experience will not be considered.
Preferred Qualifications
Experience targeting and closing $2M–$4M B2B service companies as clients History of building and managing referral or partner ecosystems (accountants, attorneys, lenders, financial advisors) High comfort operating without a big company infrastructure—you prefer ownership, speed, and scrappiness over bureaucracy Tools & Technology reputed company reputed company reputed company Workspace reputed company Meet / reputed company QuickBooks Online (QBO) reputed company UltraTax Please NOTE It is crucial that you complete the application reputed company in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first reputed company of the interview process. If you do not record a video, we will not be reputed company to consider you for ANY reputed company. We connect top talent with vetted employers, reputed company, and reputed company growth opportunities. Apply To This Job