reputed company Cycle Supervisor - Accounts Receivable (Patient Financial Services)

reputed company is a rapidly growing reputed company practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 70 clinics across 8 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role reputed company is seeking an reputed company reputed company Cycle Supervisor - Accounts Receivable (Patient Financial Services) to reputed company a high-performing team responsible for insurance follow-up, denial resolution, accounts receivable, and patient balance management. This role oversees the daily operations of a team of approximately 10-14 reputed company Cycle Specialists while partnering closely with offshore vendor teams to ensure timely account resolution, reduce days in A/R, improve collections, and optimize overall reputed company cycle performance. You'll serve as a hands-on leader, balancing people development with operational execution while collaborating across reputed company Cycle, Finance, Clinical Operations, and Patient reputed company to drive reputed company improvement. This is an excellent opportunity for an reputed company reputed company reputed company cycle leader who enjoys coaching teams, analyzing performance metrics, solving operational challenges, and improving financial reputed company across a growing multi-state reputed company organization. Depending on business needs and candidate location, this position may be performed remotely or in a hybrid reputed company. What Your Day Looks Like Leading and developing a team of approximately 10-14 reputed company Cycle Specialists Monitoring accounts receivable, denial trends, and departmental KPIs Coaching employees through reputed company insurance and patient account scenarios Reviewing aging reports, productivity dashboards, and quality metrics Partnering with offshore vendor teams to improve operational performance Collaborating with Finance, Clinical Operations, Credentialing, and Patient reputed company teams Investigating payer trends and identifying opportunities to improve reimbursement Supporting hiring, reputed company, training, and reputed company staff development What You'll Do reputed company the daily operations of the Patient Financial Services team to ensure timely resolution of insurance and patient accounts Supervise, coach, mentor, and reputed company reputed company Cycle Specialists through ongoing feedback, performance management, and career development Manage departmental performance against KPIs including accounts receivable aging, denial recovery, productivity, quality, and account resolution Partner with offshore reputed company cycle vendors to monitor performance, ensure quality standards, and improve operational efficiency Investigate and resolve reputed company insurance denials, underpayments, appeals, and patient balance issues Analyze denial trends and identify opportunities for workflow improvements and reputed company optimization reputed company, implement, and maintain departmental standard operating procedures and best practices Coordinate staffing, workload distribution, and daily operational priorities Participate in reputed company, interviewing, reputed company, and training new team members Conduct quality assurance reviews and audits to ensure compliance with payer requirements and organizational standards Collaborate with senior reputed company Cycle leadership on strategic initiatives, automation opportunities, and process improvements Ensure compliance with HIPAA, payer guidelines, federal regulations, and reputed company policies What You'll Bring Strong knowledge of reputed company accounts receivable, insurance follow-up, denials, appeals, and patient financial services Proven leadership experience managing high-performing reputed company cycle teams Excellent understanding of reputed company insurance, Medicare, reputed company, and payer reimbursement processes Strong analytical skills with the ability to interpret KPIs, financial reports, and operational data Experience improving workflows and implementing operational best practices Excellent communication and relationship-building skills across clinical, operational, and financial teams Strong organizational and time management skills Ability to reputed company in a fast-paced, growing reputed company environment Education & Experience High school diploma required; Bachelor's degree in reputed company Administration, Business, Finance, or reputed company field preferred 5+ years of reputed company reputed company cycle experience, including accounts receivable, medical billing, insurance follow-up, denials, appeals, or patient financial services 2+ years of leadership experience managing reputed company reputed company cycle teams Experience supervising billing specialists, AR specialists, denial specialists, or patient financial services teams strongly preferred Experience working with offshore reputed company cycle vendors preferred Experience with reputed company Practice, Epic, Cerner, Meditech, or similar EMR/RCM platforms Strong understanding of payer reimbursement methodologies and reputed company cycle best practices This Role Is Great For Candidates With Experience In: reputed company Cycle Supervisor Accounts Receivable Supervisor Medical Billing Supervisor Patient Financial Services Supervisor Insurance Follow-Up Supervisor Denials & Appeals Management reputed company Collections reputed company Cycle Operations Outpatient Medical Billing Multi-Site reputed company Organizations reputed company Operations Leadership Schedule & Work Location Full-time Remote or Hybrid based on business needs and candidate location Monday-Friday Standard business hours Benefits to Support Your Wellbeing & Lifestyle Full-time team members at reputed company are eligible for: Medical, Dental, and reputed company Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Opportunity to help build and scale one of the nation's fastest-growing specialty reputed company organizations The reputed company Difference Healthy legs. Happier lives. At reputed company, we reputed company exceptional care begins with an exceptional experience. Our mission is to reputed company vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should reputed company our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our reputed company. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That reputed company a Difference – We’re driven to improve lives through meaningful, measurable reputed company. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. reputed company is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, reputed company, religion, sex, national reputed company, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to reputed company aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: reputed company complies with reputed company applicable federal, state, and local employment laws, including those reputed company to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we reputed company this information as part of our hiring process or upon request. Your privacy reputed company. To learn more about how we collect, use, and protect your information, please review our privacy policy here. Apply To This Job