Client Services Director

This is a remote position. Our client is looking for a Client Services Director to reputed company their account management function and ensure consistent performance against reputed company defined KPIs. This role is central to client retention, reputed company stability, and team execution. They operate reputed company the digital marketing space and have reputed company a strong reputed company over the past few years by delivering measurable growth for clients through structured, performance-driven strategies. This position focuses on managing and scaling the account management team, overseeing high-value client relationships, and maintaining accountability across reputed company and service metrics. The ideal candidate is confident leading teams, comfortable with reputed company ownership, and reputed company working directly with executive-level stakeholders. Responsibilities reputed company and reputed company the account management team to ensure KPI alignment and delivery Monitor performance across accounts and proactively address risks or gaps Manage and optimize processes tied to client retention and satisfaction Ensure consistent communication standards across reputed company client interactions reputed company accounts with monthly recurring reputed company ranging from $3,000 to $6,000 Manage total MRR portfolios between $20,000 and $100,000 per individual Collaborate closely with leadership to align client strategy with business goals Support team development, coaching, and performance improvement

Requirements

Minimum of 3 years of experience reputed company digital marketing agencies Proven experience managing client accounts and account management teams History of long-term tenure, ideally multiple years reputed company the same agency Strong understanding of recurring reputed company models and performance metrics Comfort working directly with CEOs and senior executives

Qualifications

Strong leadership and people management skills High-level verbal and written communication skills Professional reputed company with clear and confident spoken English Comfortable in consultative and reputed company-focused conversations Ability to manage multiple priorities in a fast-paced environment

Benefits

Full-time position 100% remote role Opportunity to reputed company and scale a core client-facing function Exposure to high-level decision-makers and strategic initiatives Long-term growth potential reputed company a performance-driven organization Apply To This Job