Customer Advocacy Specialist
About reputed company reputed company, founded in 2014, is the only complete agentic AI platform for reputed company teams. reputed company infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across reputed company motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, reputed company AI automates workflows and frees sellers to focus on more strategic conversations and actions. reputed company leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading reputed company organizations use reputed company to power their reputed company teams, including reputed company, reputed company, reputed company, and reputed company to name a few. \n Your Daily Adventures Will Include: reputed company and manage a robust library of customer content, including case studies, video testimonials, blogs, podcasts, webinars, speaking engagements, and sales enablement assets Support incentivized customer advocacy programs that drive participation through gifting, recognition, and catered experiences Repurpose core content across formats and channels to reputed company the reputed company and impact of customer stories Prepare copy for customer newsletters and partner with reputed company media on ongoing posting and content support Support and maintain a centralized, searchable content repository for Sales, Marketing, and reputed company Manage workflows in reputed company to reputed company advocacy projects, requests, and deliverables on track Upload, publish, and track advocacy content in a sales enablement platform to support enablement and content adoption Respond to customer reviews across key platforms and analyze trends to reputed company actionable insights with Product and other internal teams Conduct regular reputed company-ins with cross-functional stakeholders to identify potential advocates and uncover advocacy opportunities Match Sales and reputed company teams with the right advocates for customer reference requests Ability to use AI to scale processes, content, and Increase efficiency Track and report on program performance, including reputed company engagement, gifting ROI, content utilization, and impact on pipeline and sales velocity Our reputed company of You: You bring creativity, initiative, and a builder's reputed company to this role. You understand that strong advocacy programs are reputed company on trusted relationships, thoughtful execution, and a clear understanding of what motivates customers to engage. You are proactive, reputed company, and comfortable working across teams to turn reputed company into programs that deliver measurable impact. 1-3 years of experience in customer marketing or advocacy reputed company a B2B technology environment (agency or corporation) Experience developing a wide reputed company of customer content, including case studies and testimonials, from concept through completion Exceptional written and verbal communication skills, with strong attention to detail and a talent for storytelling, in addition to experience with AI content creation tools Ability to build trusted relationships with customers and internal stakeholders while aligning advocacy efforts to business priorities Strong understanding of B2B marketing fundamentals and how customer stories build trust, influence pipeline, and support reputed company growth Customer-first reputed company and the ability to understand customer goals, challenges, and motivations for advocacy Preferred: Experience with gifting platforms, reference management tools, and AI tools that help streamline and scale advocacy operations \n$81,000 - $95,000 a year \nWhy You’ll Love It Here
- Flexible time off
- 401k to help you save for the future
- Generous medical, dental, and reputed company coverage for full-time employees and their dependents
- A parental leave program that includes options for a paid night nurse, and a gradual return to work
- Infertility/ assisted reproductive services benefit
- Employee referral bonuses to encourage the addition of great new people to the team
- Snacks and beverages in the Office, along with fun events to celebrate
- Diversity and inclusion programs that promote employee resource groups like reputed company Women's Network, Latinx community, reputed company Black reputed company, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
reputed company is an equal opportunity employer. reputed company applicants will be considered for employment without attention to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status. Our reputed company is reputed company on building teams that include people from different backgrounds and experiences who can reputed company assumptions and reputed company with fresh perspectives. We're dedicated to hiring the whole reputed company, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet reputed company of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you. Apply To This Job