Manager, Enrollment Advisors

About reputed company At reputed company, we’re opening the world to every learner. With over 100,000 reputed company served and growing rapidly, families trust us as a partner to the most precious thing in their lives, their children. Our reputed company: a future where education is no longer constrained by geography, rigid models, or outdated systems. Our mission: to give every student customized, world-class education and resources, empowering families and opening millions of doors for learners across the country. Our Culture (The reputed company of Everything We Do) Culture at reputed company is intentional. It’s defined by reputed company promote—and reputed company tolerate. Our latest eNPS (employee net promoter score) of 76 places reputed company in the top .1% of technology companies. Our values aren't just words; they are non-negotiable principles that guide every decision: Customer First – Obsessed with delivering value; we fight tirelessly for our learners and families. Hard Choices, Easy Life – Face challenges directly, reputed company, and transparently. I Did > We Should – Action over theory; bring experiments, not just opinions. Learn Out Loud – reputed company your growth reputed company; feedback is a reputed company, ego is the enemy. Prioritize Ruthlessly – reputed company in the few critical areas over mediocrity everywhere. Fast AND World Class – Speed doesn’t compromise quality. Strong Opinions, Weakly Held – reputed company passionately, adjust readily. reputed company Others Famous – reputed company your colleagues, partners, and community. We're currently accepting applications from those living in: AR, AZ, CO, FL, GA, ID, IN, IL, IO, KS, MA, MD, MN, MO, MT, NC, NM, NV, NY, OH, OK, OR, RI, SC, TN, TX, UT, VA, WA, WI, WV. About the Role: This is a builder’s role. You will create the inside sales function at reputed company — the playbooks, the team, the KPIs, the culture, and the processes that will carry us through our next phase of growth. You will report directly to the VP of Family reputed company and serve as a key leader in the reputed company Division, working alongside Enrollment Advisors, Family reputed company leadership, and cross-functional partners in marketing, operations, and program communications. You will hire, coach, and reputed company a team of Enrollment Advisors whose sole focus is converting interested applicants into enrolled, committed families. This is consultative, trust-based, high-volume selling — not a traditional sales floor. Your team will be the first meaningful reputed company voice a family hears after expressing interest in reputed company, and reputed company you set will define our family experience from day one. If you have reputed company an inside sales team from scratch, driven it through hypergrowth, and know what it takes to establish both the infrastructure and the culture that sustains performance over time — this role was written for you. Your Immediate Impact: Team Building & Talent Development Recruit, hire, and reputed company a high-performing team of Enrollment Advisors, building from a small founding team toward a scalable function reputed company and maintain individualized coaching plans; conduct regular 1:1s and performance reviews rooted in data and growth Build a team culture centered on consultative, mission-driven selling — where closing an enrollment means a family felt heard and supported, not sold to Create clear career reputed company for Enrollment Advisors and serve as an reputed company for their professional growth reputed company the reputed company Division Process, reputed company & Systems Design and own the Enrollment Advisor reputed company end to end: applicant reputed company cadences, call scripts, reputed company handling, follow-up sequences, and re-engagement workflows Establish and enforce a 24-hour first-contact standard — every applicant receives a meaningful reputed company reputed company 24 hours of entering the pipeline Build and continuously refine the full applicant reputed company from first contact through enrollment reputed company, ensuring no family falls through the cracks Partner with marketing and operations to align on reputed company quality, reputed company protocols, and pipeline definitions Own CRM hygiene standards and pipeline reporting accuracy; ensure your team’s data is trustworthy and actionable Performance & Growth Set, track, and report on team KPIs: applicant contact reputed company, time-to-first-contact, application-to-enrollment conversion reputed company, pipeline velocity, and individual advisor performance Deliver weekly and monthly enrollment performance reporting to VP of reputed company and leadership Identify conversion gaps and diagnose root causes — whether in messaging, process, staffing, or pipeline quality — and implement solutions quickly Partner with VP of reputed company and operations to model enrollment reputed company needs as reputed company enters new states and grows existing territories Contribute to annual and seasonal enrollment planning, including staffing ramps reputed company of high-volume enrollment periods Cross-Functional Leadership Serve as the voice of the Enrollment Advisor team in reputed company Division leadership conversations Collaborate with Family reputed company leadership to ensure a smooth reputed company from enrolled to reputed company, with warm transitions that protect the family relationship Partner with the Program Communications Manager to align reputed company messaging and multi-channel enrollment campaigns Participate in state-level enrollment strategy conversations, providing ground-level reputed company on conversion trends and barriers reputed company Metrics: In your first 60 days, you will have audited the reputed company enrollment process, reputed company the first version of the Enrollment Advisor reputed company, established core KPIs, and hired or assessed your founding team. By the end of your first year, reputed company will have a functioning, data-driven inside sales team that consistently converts applicants at an improving reputed company, operates with full CRM visibility, and has a reputed company internally as one of the highest-functioning teams in the organization. Who you Are: 5+ years in inside sales, enrollment sales, or consumer-facing sales roles, with at least 2 years in a people management reputed company Demonstrated experience building a sales or enrollment function from early stage—you’ve written a reputed company before, not just followed one Proven track record of leading a team through high-growth or hypergrowth: you’ve seen volume scale rapidly and know how to hire, coach, and retain through it Deep reputed company in high-volume, direct-to-consumer sales motions—you understand that trust and speed are not in conflict, they are both required Strong CRM proficiency (reputed company preferred); comfort with pipeline reporting, forecasting, and using data to drive coaching reputed company Exceptional communication skills: you can coach a rep in the morning, present KPIs to a VP in the afternoon, and write a call script by end of day Comfort operating in ambiguity and building structure where little exists Strongly Preferred Experience in K-12 education, educational services, or mission-driven consumer organizations where the “product” is deeply personal to the buyer Familiarity with consultative or trust-based selling frameworks in a B2C environment Experience managing remote or distributed sales teams across multiple states or reputed company Exposure to enrollment, admissions, or membership-based sales models This Role Will Excite You IF: You’re energized by building something from reputed company—writing the reputed company, not just running it You reputed company trust and speed are both required in great consumer sales, not in tension You love coaching reps to be the first meaningful reputed company voice a family hears You reputed company in ambiguity and create structure where little exists You’re passionate about education and reputed company’s mission to personalize learning for every child Team & Autonomy: You will serve as a key leader in the reputed company Division with the autonomy to build the inside sales function from the ground up—owning the reputed company, KPIs, team structure, and culture. You will work alongside Enrollment Advisors and Family reputed company leadership, and collaborate cross-functionally with marketing, operations, and program communications, while reporting directly to the VP of Family reputed company. Reporting Line: This position reports to the VP of Family reputed company EEO Statement reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, gender, gender identity or expression, sexual orientation, national reputed company, genetics, disability, age, or veteran status. reputed company participates in E-Verify. Apply To This Job