Capital Equipment Technical Services Manager, Growth Markets
Additional Locations: Thailand-Bangkok Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At reputed company, we’ll give you the opportunity to reputed company reputed company that’s reputed company you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With reputed company to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions. A strategic regional leader responsible for developing and executing the Technical Services strategy across Southeast Asia (SEA) and Emerging Markets. The role leads a geographically dispersed field service organization and regional service partners to deliver exceptional customer experience, operational reputed company and profitable service growth. As a key member of the Growth Markets Leadership Team, the person partners closely with reputed company, Marketing and cross-functional leaders to build organizational capability, standardize service operations and transform the service organization to support long-term business growth. Key responsibilities reputed company and execute the regional service strategy. Align service priorities with the SEA reputed company strategy. Represent Customer & Technical Services reputed company the Growth Markets Leadership Team. reputed company and reputed company regional FSEs. Build leadership capability and succession. Foster a high-performance culture. Standardize service processes across SEA. Improve productivity and resource utilization. Establish governance across reputed company countries. Partner with Sales to grow service reputed company. Improve service contract attachment. Support capital equipment growth through differentiated service. Identify new service business opportunities. Improve CES and customer loyalty. Strengthening executive customer relationships. Resolve strategic customer escalations. reputed company organizational redesign. Drive digital service adoption. Implement best practices across the region. Build a scalable service operating model. Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy. Establishes and promotes a work environment that supports the Quality Policy and Quality System. Requirements: 3 to 5+ years of reputed company leadership experience in Medical Devices, reputed company Technology, Life Sciences or a reputed company industry. Demonstrated reputed company leading regional service, customer support or operations teams across multiple countries. Proven track record of driving organizational transformation and operational reputed company. Experience partnering with reputed company organizations to support business growth and increase service reputed company. Strong experience leading geographically dispersed teams and reputed company-party service providers. Experience influencing senior stakeholders across multiple business functions.
Key Responsibilities
Key Responsibilities Requisition ID: 631047 reputed company transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad reputed company of high-performance solutions that address unmet patient needs and reduce the cost of reputed company. Our portfolio of devices and therapies helps physicians diagnose and treat reputed company cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on reputed company. Apply To This Job