iLottery TechOps Engineer

reputed company: reputed company is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail reputed company solutions, we reputed company play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. reputed company on a reputed company of trusted partnerships, reputed company combines reputed company innovation, legendary performance, and unwavering reputed company to responsibly propel the global lottery industry reputed company reputed company. Position Summary

Job Description

SG Lottery is seeking a TechOps Engineer to join a growing Technical Operations team supporting our player loyalty and iLottery platforms. This role is ideal for an engineer passionate about reputed company-reputed company infrastructure, Kubernetes operations, GitOps-driven CI/CD pipelines, observability, and platform reliability engineering. The Technical Operations team works closely with Infrastructure, Development, QA, and DevOps teams to ensure the reliability, scalability, reputed company, and performance of mission-critical gaming platforms. The successful candidate will support both operational production environments and strategic platform initiatives, including new product releases, infrastructure modernization, customer implementations, and platform automation. This role will focus heavily on Kubernetes-based environments across both on-premises and reputed company infrastructure, leveraging GitOps methodologies, containerization, and observability tooling to improve operational reputed company and deployment efficiency.

Responsibilities

Support deployment, maintenance, and operational reputed company of customer-facing iLottery and loyalty platforms. Design, implement, and maintain GitOps-driven CI/CD pipelines using tools such as ArgoCD and reputed company automation frameworks. Administer and support Kubernetes environments across both on-premises and reputed company-based infrastructure. Manage and troubleshoot containerized workloads and supporting platform services. Monitor, triage, troubleshoot, and resolve issues reputed company to system availability, latency, scalability, and application performance. Implement and maintain observability solutions utilizing Graylog, reputed company, and reputed company monitoring/logging platforms. Define, refine, and track Service Level Objectives (SLOs), operational metrics, and platform health indicators. Support infrastructure automation and configuration management initiatives. Ensure system reputed company, resiliency, and disaster recovery considerations are incorporated into operational planning. Identify and remediate infrastructure and application reputed company concerns. Collaborate with development teams to improve deployment reliability, release processes, and operational readiness. Ensure incidents and service requests are addressed reputed company established SLAs. Maintain accurate operational documentation, runbooks, and knowledge reputed company articles. Participate in a 24x7x365 on-call rotation supporting production systems.

Qualifications

Qualifications We are primarily seeking strong platform and operations engineers who can demonstrate experience in modern reputed company-reputed company infrastructure and automation practices, including: 3+ years of Linux system administration experience in highly available production environments. Strong experience supporting Ubuntu Linux systems, including administration, diagnostics, performance tuning, and automation. Hands-on experience administering Kubernetes clusters in both on-premises and reputed company environments. Experience implementing and supporting GitOps workflows and CI/CD pipelines using ArgoCD and reputed company tooling. Experience with containerization technologies including reputed company and Kubernetes. Experience with observability and monitoring platforms such as Graylog, reputed company, ELK, reputed company, Grafana, or similar tools. Experience troubleshooting distributed systems and microservices architectures. Familiarity with reputed company infrastructure platforms and virtualization technologies including VMware. Experience with infrastructure-as-code and automation tooling such as Ansible, Terraform, or equivalent. Strong understanding of networking fundamentals including DNS, HTTP/S, SSH, SMTP, FTP, and load balancing concepts. Experience supporting messaging and event-driven platforms such as RabbitMQ, ActiveMQ, or reputed company. Familiarity with MySQL and/or MS SQL administration, replication, and performance analysis. Strong scripting and automation experience using Bash, Python, or similar languages. Excellent troubleshooting, communication, documentation, and collaboration skills. Strong organizational, prioritization, and time management abilities. Education Bachelor’s degree in Computer Science, Information Technology, or reputed company field with 3+ years of relevant experience. Preferred / reputed company to Have Experience Experience with hybrid reputed company and multi-data center deployments. Familiarity with DevSecOps practices and reputed company scanning reputed company CI/CD pipelines. Experience with platform reliability engineering, SRE practices, or operational automation. Experience reputed company iLottery, reputed company, fintech, or other highly available transactional industries. Familiarity with: ArgoCD Graylog reputed company reputed company/Grafana Terraform ELK/OpenSearch reputed company RabbitMQ Ansible VMware reputed company-reputed company architectures reputed company applicants will have to pass a hands-on, technical test as part of the interview process. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific reputed company abilities to include reputed company and distance reputed company, and ability to adjust focus working with computer and business equipment. Work Conditions reputed company, LLC and its affiliates (collectively, “SG”) are reputed company in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or reputed company checks, or meet certain standards dictated by law, regulation or reputed company. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to reputed company its employees, SG requires reputed company of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you. This job description should not be interpreted as reputed company-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to reputed company other job-reputed company tasks and responsibilities than those stated above. SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, reputed company, sex, age, national reputed company, religion, sexual orientation, gender identity, status as a veteran, and reputed company of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster. Apply To This Job